Parts Manager - Agricultural & Ground Care Machinery
Role Overview
An exciting opportunity has arisen for a skilled Parts Manager to step into a key leadership role with a respected machinery dealer. This position offers real autonomy, responsibility, and the chance to make a tangible impact on parts sales, operational efficiency, and team development.
You will lead the day-to-day running of the parts department, balancing commercial stock control with exceptional customer service, while managing and developing a small team.
Key Responsibilities
- Manage and coordinate the daily workload of the parts department to maximise sales and efficiency
- Maintain effective stock control, ensuring appropriate stock levels, quality, and commercial value
- Lead, develop, and motivate a small parts team, including training and performance management
- Ensure all parts processes are followed and the department is well organised, clean, and compliant with health and safety standards
- Liaise with suppliers and manufacturers to secure best pricing and maintain strong working relationships
- Process parts warranty claims and returns within required time framesto maximise credit recovery
- Monitor departmental performance against branch targets and contribute to overall business objectives
- Produce and analyse internal reports to support decision-making and operational improvements
- Deliver a consistently high standard of customer service, aiming to exceed customer expectations
What You'll Need to Succeed
- Experience in a parts department, ideally within agricultural, ground care, or construction machinery
- Proven ability to lead, motivate, and develop a team
- Confident user of standard computer applications and online systems
- Excellent communication and interpersonal skills
- Flexible approach to working hours, including occasional weekend
Package & Benefits
- Opportunity to work with industry-leading brands and technology
- Competitive salary package & 24 days holiday plus bank holidays
- Company pension &sick pay scheme
- Structured and tailored career progression & Manufacturer-led training and development
- Company uniform provided & Staff discount on showroom items
- Free on-site parking