Parts Coordinator

Octane Recruitment Ltd; Melksham; On-site; GBP 30,000; Full time

Job summary

A recruitment agency is seeking a skilled Parts Coordinator in Melksham. The role involves managing parts requests, supporting service teams, and providing exceptional customer service. Candidates should have experience in a customer-facing role, ideally in a technical or parts environment, along with strong organizational skills and computer literacy. This position offers a salary of up to £30,000 per annum, working Monday to Friday from 8:00am to 5:00pm.

Qualifications

• Experience in a customer-facing role, ideally in a technical or parts environment.
• Handling parts ordering and stock control experience.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage requests for spare parts and ensure timely delivery.
• Support service teams with parts arrangement and job scheduling.
• Respond to customer inquiries and resolve issues.
• Monitor stock levels and maintain records.
• Prepare service reports and update systems.

Skills

Customer service experience

Parts ordering

Stock control

Organizational skills

Computer literacy

Tools

Inventory management systems

Service management systems

Job description

Parts Coordinator – Location: Melksham • Salary: up to £30,000 per annum • Hours: Monday to Friday, 8:00am to 5:00pm • Ref: 29419

We are looking for a proactive and experienced Parts Coordinator to join our client in Birmingham. This role is key to ensuring smooth operations by managing parts requests, supporting service teams, and delivering exceptional customer service.

Parts Coordinator Key Responsibilities

• Handle requests for spare parts, place orders with suppliers, and ensure timely delivery.


• Support engineers and service teams by arranging parts and scheduling jobs efficiently.


• Respond to customer inquiries, resolve issues, and provide updates on parts availability and service progress.


• Monitor stock levels, track usage, and maintain accurate records to avoid shortages or delays.


• Prepare service reports, update systems with job details, and ensure compliance with company processes.


• Work closely with depot staff, engineers, and management to deliver seamless customer service.

Parts Coordinator Requirements

• Previous experience in a customer‑facing role, ideally within a service or parts environment, or in a technical background


• Experience handling parts ordering, stock control, or service scheduling


• Excellent organisational skills and attention to detail.


• Computer literacy and experience with inventory or service management systems.

How to Apply

If you are a motivated individual with a passion for the motor industry and the skills to excel in this role, apply today for immediate consideration.

All applications will be treated with the utmost confidentiality.