Parts Advisor - Roche

DAF Trucks UK; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading vehicle parts supplier in Southampton is seeking a motivated Parts Advisor to join their professional team. You will be responsible for identifying parts, processing stock, and delivering excellent customer service. Ideal candidates will have experience in commercial vehicle parts, possess strong administrative skills, and the ability to work under pressure. The role offers competitive pay and attractive benefits, including 30 days of holidays and career development opportunities.

Benefits

30 days holidays including 8 bank holidays

Company sick pay

Company pension with salary sacrifice option

Employee Assistance program

Cycle to work scheme

Discount access through My Staff shop

Qualifications

• Previous experience in a similar role with commercial vehicle parts experience an advantage.
• A friendly, can-do attitude is essential.

Responsibilities

• Identify parts for the front and back counters.
• Check off stock and accurately put away.
• Pick orders and put on delivery shelves.
• Process returns to the supplier.
• Handle warranty returns.
• Stock receipting on DMS.

Skills

Customer focussed

Excellent customer service

Strong administration skills

Ability to work under pressure

Experience working to performance targets

Tools

Autoline

Kerridge

Keyloop

Job description

An exciting new opportunity has become available for a motivated and customer-focusedParts Advisor to join our friendly and professional team.

This is a great chance to be part of a well-established company where your skills and enthusiasm will be valued and supported.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Salary: Up to £14.28 per hour (dependent on experience)

Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday on a rota basis 8:00 am to 12:00 pm, i.e. 40 hours per week plus overtime, 1 hour lunch (unpaid).

Key Responsibilities

• Identify parts for the front and back counters.
• Check off stock and accurately put away keeping the stock area tidy.
• Pick orders and put on the delivery shelves.
• Process returns to the supplier.
• Process customer credits.
• Handle warranty returns.
• Stock receipting on DMS.

Ideally we are looking for

• Must be customer focussed.
• Previous experience in a similar role with commercial vehicle parts experience an advantage.
• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Experience working to performance targets.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.