Parts Advisor Renault Trucks -Bellshill

AB Volvo; Bellshill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global vehicle company is looking for an experienced Parts Advisor in Bellshill. This role requires strong customer service skills and the ability to manage parts orders and inventory effectively. Candidates with experience in vehicle parts or sales will be prioritized. Join a passionate team committed to providing quality service within the automotive industry.

Qualifications

• Experience of working with vehicle parts or sales experience would be advantageous.
• Valid UK driving licence is required.
• Good level of English, both written and spoken.

Responsibilities

• Promote Renault Trucks parts and service.
• Competently answer telephone enquiries and take customer orders accurately.
• Ensure invoices and credits are accurately raised for goods supplied or returned.

Skills

Excellent customer service skills

Good attention to detail

Strong IT skills

Good team player

First class problem-solving skills

Job description

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Parts Advisor – Renault Trucks Scotland
Bellshill, ML4 3LU

Pay & Hours

£13.50 per hour (dependent on experience)

Shift Pattern

Rotating shifts, Monday to Friday:

Early shift: 06:30 – 15:00

1 in every 2 Saturdays: 08:00 – 12:00

We currently have a fantastic opportunity for an experienced Parts Advisor to join our team based at our Bellshill Workshop. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships, whilst maximising stock availability through efficient parts stock management. This is a great opportunity to bring your existing skills and experience to a highly innovative global brand in the world of commercial vehicles, Renault Trucks.

This is us, your new colleagues:

We are a small team, with one Parts Manager, a Parts Advisor and a Parts apprentice. We are a friendly team, lending our support to new-comers, apprentices and existing colleagues alike.

The Day to Day:

• Promote Renault Trucks parts and service
• Competently answer telephone enquiries and take customer orders accurately
• Ensure invoices and credits are accurately raised for good supplied or returned
• Front counter sales including managing the customer order number process
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Proactive customer sales and feedback competitor information to Parts Supervisor
• Facilitate developing local promotional offers
• Pick up and deliver parts when occasionally needed
• Ensuring product knowledge and skills are maintained to company requirements
• Opportunity to attend training courses to support your ongoing development

Key Skills/Experience required

• Excellent customer service skills, both over the telephone and face to face
• Good attention to detail as you will be working with parts numbers when ordering parts for our customers
• Good level of English, both written and spoken
• Strong IT skills and the ability to quickly pick up new systems
• Good team player with ability to work on own initiative
• Well organised and able to work under pressure and meet deadlines
• First class problem-solving skills
• Valid UK driving licence
• Experience of working with vehicle parts or sales experience would be advantageous

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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