Parts Advisor – Premium Auto Parts & Customer Care

Lookers; Hanley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer in the UK is seeking a Parts Advisor to join their team in Hanley. The successful candidate will be responsible for managing customer expectations, assisting the Parts Manager, and ensuring efficient order processing. Ideal applicants will have experience in the motor trade, strong communication skills, and be effective team players. This role offers competitive pay along with various rewards and benefits.

Benefits

Competitive salaries

Generous annual leave

Enhanced family leave

Eyecare vouchers

Smart Health services

Dental insurance

Discounted gym memberships

Qualifications

• Previous experience in a similar role in the motor trade.
• Ability to work independently and as part of a dynamic team.
• Excellent verbal and written communication skills.

Responsibilities

• Assisting the Parts Manager with daily duties.
• Completing vehicle health checks for the workshop.
• Ensuring all items are correctly located and stock control.
• Receiving orders & ensuring returns are up to date.
• Providing excellent customer care.

Skills

Communication skills

Customer care

Teamwork

Computer systems knowledge

Job description

A leading automotive retailer in the UK is seeking a Parts Advisor to join their team in Hanley. The successful candidate will be responsible for managing customer expectations, assisting the Parts Manager, and ensuring efficient order processing. Ideal applicants will have experience in the motor trade, strong communication skills, and be effective team players. This role offers competitive pay along with various rewards and benefits.