Parts Advisor - London Heathrow

Volvo; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading truck company is seeking a Parts Advisor in Hayes to supply HGV parts to technicians. The role requires strong communication skills and numerical ability, along with a valid driving licence. The company offers competitive pay, bonuses, generous holiday, and benefits. Join a passionate team focused on sustainable transport solutions.

Benefits

25 days holiday + bank hols

Quarterly bonus scheme

Company pension

Healthcare plan

Referral schemes

Cycle to work scheme

Enhanced maternity/paternity leave

Qualifications

• Proactive, enthusiastic, and approachable.
• Accuracy and attention to detail required.
• Flexible and positive approach to changing priorities.

Responsibilities

• Provide excellent service supplying HGV parts.
• Receive deliveries and store parts accurately.
• Regularly maintain inventory stock counts.

Skills

Driving Licence

Numerical ability

Communication skills

Sales/influencing

Documenting/recording

Tools

DMS software

Job description

Parts Advisor - London Heathrow

• £14 per hour
• Quarterly bonus paid after probation period

Monday to Friday - 1 in 3 Saturday mornings

Rotating shift: 0600hrs to 1430hrs/1230hrs to 2100hrs

1 in 3 Saturday mornings 6:30 – 12:00 at overtime, time and a half

Join Our Team as a Parts Advisor at Volvo Trucks in Hayes!

Are you passionate about trucks and the intricate parts that keep them running smoothly? Do you thrive in a fast-paced environment where no two days are the same? If so, we want YOU to join our team at Volvo Trucks in Hayes as a Parts Advisor!

Provide an excellent service supplying HGV parts to technicians who are carrying out repair and maintenance to vehicles in the workshop

Who are you

Skills and Experience Required:

• Driving Licence required
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.

Requirements:

• IT literate to competently use DMS and associated software & systems.
• Hold a driving licence
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances / priorities.
• Commercial awareness.

We can offer you

• 25 days holiday + bank hols raising to 30 days with service
• Bonus scheme applicable after probation period, paid quarterly
• Generous Company pension
• Healthcare plan with access to dental insurance
• Referral schemes (earn yourself £1000!)
• Cycle to work scheme
• Enhanced paternity/maternity/foster leave
• Many discounts for family and friends on High St retailers, Theme Park days out, hotels, flights plus much more

What will you be doing

• Receiving deliveries, mark off and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock.
• Regular inventory stock counts.
• Consistently maintaining a good standard of housekeeping in the Parts Department.
• Report stock shortages to parts supervisor.
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring procedures are properly carried out for the ordering and receipt of goods.
• Ensuring that credits are properly and accurately raised for goods returned.
• Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.
• Discussing the use and features of various parts with customers, based on knowledge of trucks and buses.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Proactively selling parts and promotions to customers.
• To work with Parts Supervisor to achieve their maximum competency level.
• Special projects as required.
• Pick up and deliver parts on occasion.
• Work within health & safety company guidelines

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.