Parts Advisor - Glasgow West

AB Volvo; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive company in Glasgow is seeking a Parts Associate to manage inventory, assist customers with parts inquiries, and ensure proper documentation and labeling. The ideal candidate will have a valid driving licence, strong communication skills, and a proactive approach to work. This role offers a competitive benefits package including holidays, pension, and healthcare plan.

Benefits

25 days holiday + bank holidays

Company pension

Healthcare plan

Referral schemes

Discounts on travel, hotels, gym memberships

Qualifications

• Able to effectively communicate at all levels both written and verbally.
• Numerical ability to work with part numbers.
• Proactive, enthusiastic, and approachable.

Responsibilities

• Receiving deliveries and maintaining inventory.
• Discuss part features and promote sales.
• Document condition of parts for credit.

Skills

Driving Licence

Ability to identify parts

Numerical ability

Effective communication

Selling/influencing skills

Attention to detail

IT literacy

Proactive approach

Flexibility

Job description

Select how often (in days) to receive an alert:

Shifts: Dayshift – 2 weeks, Backshift – 1 week

Dayshift 7.00am – 3.15pm { Monday – Thursday }

7.00am- 2.30pm { Friday }

Backshift 2.00pm – 10.30pm { Monday – Thursday }

2.30pm - 9.00pm { Friday }

Weekends 7.00am – 1.00pm { Saturday onlypaid at time and a half } every 3rd Saturday

An On-Call Rota is also in place which corresponds with the Backshift / Weekend times.

Call outs are paid at a rate of 3 hours at double time { per call out + stand by allowance }

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
• Maintain a good standard of housekeeping, operating within health & safety company guidelines
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork
• Discussing part features and uses with customers whilst proactively promoting and selling parts.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Work with Parts Supervisor to achieve their maximum competency level.
• Pick up and deliver parts on occasion

Who are you?

• Driving Licence required
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.
• IT literate to competently use DMS and associated software & systems.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances/priorities.

What’s in it for you?

• 25 days holiday + bank holidays raising to 30 days with service (+1 day per year)
• Company pension
• overtime @ time and a half Mon to Sat, double time Sun and bank hols
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Referral schemes earn yourself £1000!
• Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.