Parts Advisor - Commercial Vehicle in Doncaster)

Glen Callum Associates; Doncaster; On-site; GBP 34,000 - 40,000; Full time

Job summary

A well-established automotive recruitment company is seeking an experienced Parts Advisor for commercial vehicles. The role involves advising customers, processing orders, and maintaining strong relationships. Ideal candidates have at least 2 years of experience as a Parts Advisor and possess strong product knowledge and customer service skills. The position offers a competitive salary of up to £40,000, with an OTE of £47,000, pension, and various employee benefits.

Benefits

28 days holiday (including Bank Holidays)

Employee Ownership Trust

Free onsite parking

Qualifications

• Minimum 2 years' experience as a Parts Advisor, preferably in commercial vehicles.
• Strong knowledge of commercial vehicle parts and accessories.
• Confident communicator with good organizational skills.

Responsibilities

• Advise customers on commercial vehicle parts and accessories.
• Process and track orders accurately.
• Maintain strong customer relationships and deliver excellent service.
• Make proactive calls to provide updates and support customer needs.
• Keep systems and customer records up to date.

Skills

Customer service skills

Product knowledge

Communication skills

Organizational ability

Computer-based order processing

Job description

Parts Advisor - Commercial Vehicle

Are you an experienced Parts Advisor with a background in commercial vehicle parts? Join a well‑established, employee‑owned business that values innovation, teamwork, and customer satisfaction.

Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark‑on‑Trent, Chesterfield, Clowne.

Salary: Up to £40,000 basic (OTE £47,000) + Pension + 28 days holiday (inc. Bank Holidays) + Employee Ownership Trust + Free onsite parking.

The Role

As a Commercial Vehicle Parts Advisor, you'll be the main contact for customers, providing expert advice, processing orders, and supporting the growth of customer accounts.

Key Responsibilities

• Advise customers on commercial vehicle parts and accessories.
• Process and track orders accurately.
• Maintain strong customer relationships and deliver excellent service.
• Make proactive calls to provide updates and support customer needs.
• Keep systems and customer records up to date.

Skills & Experience

• Minimum 2 years' experience as a Parts Advisor (commercial vehicle experience preferred).
• Strong product knowledge and customer service skills.
• Confident communicator with good organisational ability.
• Proficient in computer‑based order processing and account management.

Register your Interest:

Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists

Job Ref: 4214RCA - Parts Advisor (Commercial Vehicle)

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we're here to support you.