Parts Advisor - Commercial Vehicle

Glen Callum Associates Limited; Retford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A well-established automotive company in the UK is seeking an experienced Parts Advisor specializing in commercial vehicle parts. The ideal candidate will provide expert advice, process orders, and maintain customer relationships. Offering a competitive salary up to £40,000 (OTE £47,000) plus benefits, including pension and holidays. Join a growing team committed to innovation and customer satisfaction.

Benefits

Pension

28 days holiday including Bank Holidays

Employee Ownership Trust

Free onsite parking

Qualifications

• Minimum 2 years’ experience as a Parts Advisor, preferably in commercial vehicles.
• Strong customer service skills and product knowledge.
• Confident communicator with good organisational ability.
• Proficient in computer-based order processing.

Responsibilities

• Advise customers on commercial vehicle parts and accessories.
• Process and track orders accurately.
• Maintain strong customer relationships.
• Make proactive calls to provide updates.

Skills

Customer service skills

Product knowledge

Communication skills

Organisational ability

Job description

Overview

Parts Advisor – Commercial Vehicle

Are you an experienced Parts Advisor with a background in commercial vehicle parts? Join a well-established, employee-owned business that values innovation, teamwork, and customer satisfaction.

Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark-on-Trent, Chesterfield, Clowne.

Salary: Up to £40,000 basic (OTE £47,000) + Pension + 28 days holiday (inc. Bank Holidays) + Employee Ownership Trust + Free onsite parking.

The Role

As a Commercial Vehicle Parts Advisor, you’ll be the main contact for customers, providing expert advice, processing orders, and supporting the growth of customer accounts.

Key Responsibilities

• Advise customers on commercial vehicle parts and accessories.
• Process and track orders accurately.
• Maintain strong customer relationships and deliver excellent service.
• Make proactive calls to provide updates and support customer needs.
• Keep systems and customer records up to date.

Skills & Experience

• Minimum 2 years’ experience as a Parts Advisor (commercial vehicle experience preferred).
• Strong product knowledge and customer service skills.
• Confident communicator with good organisational ability.
• Proficient in computer-based order processing and account management.

Register your Interest

Ready to develop your career with a respected company? Send your CV to Robert Cox at [e-mail] or call 07398 204832 for a confidential chat.

Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists

Job Ref: 4214RCA – Parts Advisor (Commercial Vehicle)

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.