Parts Advisor - Commercial Vehicle

Glen Callum Associates Ltd; Gainsborough CP; On-site; GBP 34,000 - 40,000; Full time

Job summary

A well-established employee-owned organization is seeking an experienced Parts Advisor - Commercial Vehicle to join their team in Gainsborough. You will provide expert advice on parts, manage customer orders, and ensure satisfaction in a customer-focused environment. Ideal candidates will have a minimum of 2 years' experience and strong communication skills. This role offers a competitive salary up to £40,000 with OTE of £47,000, and benefits including pension and 28 days holiday.

Benefits

Pension

28 days holiday (including Bank Holidays)

Employee Ownership Trust

Free onsite parking

Qualifications

• Minimum 2 years' experience as a Parts Advisor, preferably in commercial vehicles.
• Strong product knowledge and a customer-focused approach.
• Confident communication skills and effective organization.

Responsibilities

• Provide accurate advice on commercial vehicle parts and accessories.
• Process, track, and manage customer orders.
• Build and maintain strong customer relationships.
• Make proactive calls to update customers and support their requirements.
• Ensure internal systems and customer records are accurate and up to date.

Skills

Parts Advisor experience

Strong product knowledge

Customer-focused approach

Confident communication skills

Effective organisation

Job description

Parts Advisor - Commercial Vehicle

Salary: Up to £40,000 basic (OTE £47,000)

Benefits: Pension + 28 days holiday (including Bank Holidays) + Employee Ownership Trust + Free onsite parking

Location: Easily commutable from Retford, Lincoln, Worksop Doncaster, Bawtry, Gainsborough, Rotherham, Tuxford, Rampton, Newark-on-Trent, Chesterfield, Clowne

Are you an experienced Parts Advisor with strong knowledge of commercial vehicle parts? Join a well-established, employee-owned organisation that values teamwork, innovation, and excellent customer service.

The Role

As a Commercial Vehicle Parts Advisor, you will be a key point of contact for customers, providing professional advice, managing orders, and supporting the growth of customer accounts.

Key Responsibilities

• Provide accurate advice on commercial vehicle parts and accessories
• Process, track, and manage customer orders
• Build and maintain strong customer relationships
• Make proactive calls to update customers and support their requirements
• Ensure internal systems and customer records are kept accurate and up to date

Skills & Experience

• Minimum 2 years' experience as a Parts Advisor (commercial vehicle experience advantageous)
• Strong product knowledge and a customer-focused approach
• Confident communication skills and effective organisation
• Comfortable using computer-based order processing and account management systems

Register your interest

Interested in advancing your career with a respected, employee-owned company?

Send your CV to Robert Cox at

or call 07398 204832 for a confidential discussion.

Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists

Job Ref: 4214RCB - Parts Advisor (Commercial Vehicle)

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we're here to support you.