Parts Advisor

ARNOLD CLARK AUTOMOBILES LIMITED; Wigan; On-site; GBP 39,000; Full time

Job summary

A leading automotive retailer in Wigan is seeking a Parts Advisor to manage stock and assist customers. Prior experience is not necessary as comprehensive training will be provided. Responsibilities include identifying vehicle parts, ordering them, and maintaining effective stock management. Attractive benefits include £39,000 OTE, generous holidays, and healthcare options. Full-time working hours are Monday to Friday, with additional hours on Saturdays.

Benefits

£39,000 OTE

33 days' holiday allowance

Generous retail discounts

Private healthcare

Pension scheme

Opportunities for training and progression

Discount on new and used vehicles

Qualifications

• Experience working with stock is preferred.
• Ability to communicate clearly and concisely.
• A can-do attitude and willingness to learn.

Responsibilities

• Identify parts required for vehicles.
• Order parts from various sources.
• Pick and pack parts for customers.
• Communicate with the workshop.
• Provide accurate service to customers.
• Manage stock effectively.

Skills

Customer service skills

Stock management

Communication

Computer literacy

Job description

We're looking for a Parts Advisor to work at our Motorstore in Wigan. You don't need to have previous parts experience to apply, as we'll provide comprehensive training. Do you have customer service skills and experience working with stock? Our Parts Advisors are responsible for keeping our workshops well‑stocked with the right parts to maintain our vehicles, while also updating customers on their vehicle journey through every stage of the process. If you've worked in a retail environment before and have experience managing stock, you'll already have some of the traits of a successful Parts Advisor. You'll need to be comfortable using computers, but don't worry – we'll provide all the training you'll need to use our systems.

Day‑to‑day duties

• Identifying parts required for a vehicle
• Ordering parts from internal and external sources
• Picking and packing parts
• Communicating with the workshop
• Providing a quick and accurate service to our customers
• Invoicing
• Reviewing digital communications for customers
• Stock management
• Keen to learn, with a can‑do attitude
• The ability to work independently, but also as part of a team working towards the same goals
• A great communicator – friendly, clear and concise
• Enjoy working with your customers
• Happy using computers, although we'll provide training on all the systems you'll need

Company Commitment

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make‑up, united in our goals.

Benefits

Every Arnold Clark employee is entitled to a wide range of benefits, including:

• £39,000 OTE made up of a competitive hourly rate plus bonuses
• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…
• Discount on new and used vehicles
• Contributory pension scheme

Working Hours

Full‑time: Monday – Friday 8 am – 5:30 pm and alternate Saturdays 8 am – 12 pm.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.