Parts Advisor

Evans Halshaw; Mansfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Mansfield is seeking a Parts Advisor to provide exceptional customer service and expert advice on products. You will handle both internal and external customer requests, ensuring high standards of service and stock management. The ideal candidate should have experience in customer service and basic administration skills. This role offers a competitive salary, bonus potential, and various employee benefits, including 33 days of annual leave.

Benefits

33 days annual leave

Extra day off on your birthday

Cycle to work scheme

High street discounts

Paid day to volunteer

Qualifications

• Demonstrate understanding of products to customers and internal departments.
• Experience working alone and in a team.

Responsibilities

• Serve internal and external customers, providing advice on products and parts.
• Maintain secure environment while completing paperwork and requisitions.
• Monitor stock control with the Parts Leader.

Skills

Customer service experience

Organisation/admin/computer systems experience

Job description

Evans Halshaw Citroen/Peugeot/Fiat, Mansfield

Basic salary of £25,480 plus £3,100 bonus potential, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.

Do you love working with people? Can you provide the highest standard of customer service possible to ensure their needs and requirements are met consistently?

Join us as a Parts Advisor – on a daily basis you will serve our internal and external customers in a timely manner, giving them effective advice based on your personal knowledge of products.

What does the role of Parts Advisor involve?

• Work within the parts department, serving internal and external customers, providing advice on products and parts available to them
• Uphold the correct implementation of pricing structures
• Work closely with the Parts Leader to monitor stock control
• Complete all paperwork and requisitions accordingly, at all times maintaining a secure environment

What do you need to succeed as a Parts Advisor?

• Full UK manual driving licence desirable not essential
• Parts experience desirable not essential, customer service experience a must, be able to demonstrate your understanding of products to customers and internal departments
• Experience working alone as well as in a team
• Organisation/admin/computer systems experience

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.