Parts Advisor

Accord Resourcing Ltd; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable HGV dealership in Greater London is seeking an experienced Parts Advisor to join their team. The role involves handling parts enquiries, managing stock levels, and maintaining excellent customer service. Ideal candidates will have experience in the automotive industry, strong communication skills, and a valid driving licence. A supportive working environment and numerous benefits are offered.

Benefits

10% bonus paid quarterly

Generous company pension plan

25 days holiday plus bank holidays

Healthcare plan with dental insurance

Enhanced paternity/maternity leave

Gym memberships and various family benefits

Ongoing training and career development

Qualifications

• Experience in the automotive, truck, or bus industry preferred.
• Hold full driving licence.
• Knowledge of Volvo systems or commercial vehicle parts is an advantage.

Responsibilities

• Handle parts enquiries from customers, workshop, and trade accounts.
• Order, receive, and issue parts accurately and efficiently.
• Manage stock levels and maintain records.
• Build strong relationships with customers and internal teams.
• Deliver excellent customer service in line with standards.

Skills

Experience as a Parts Advisor or Assistant

Confident communicator

Organisational skills

IT skills

Team player

Job description

Parts Advisor – Hayes

Our client is a well‑known and reputable HGV dealership with many depots nationwide. Currently they are looking for an experienced Parts Advisor / HGV Parts Advisor / Automotive Parts Advisor to join their busy depot.

Monday to Friday - 1 in 3 Saturday mornings

Rotating shift : 0600hrs to 1430hrs / 1230hrs to 2100hrs

1 in 3 Saturday mornings 6:30 – 12:00 at overtime, time and a half

What they offer

• 10% bonus, paid quarterly
• Generous Company pension plan
• 25 days holiday raising to 30 days with service + bank holidays
• Healthcare plan with access to dental insurance
• Enhanced paternity / maternity / foster leave
• Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
• Ongoing training and career development opportunities
• Friendly, supportive working environment

What will you be doing

• Handling parts enquiries from retail customers, workshop, and trade accounts
• Ordering, receiving, and issuing parts accurately and efficiently
• Managing stock levels and maintaining up-to-date records
• Building strong relationships with customers and internal teams
• Delivering excellent customer service in line with Volvo standards

About you

• Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
• Hold full driving licence
• Confident communicator with great organisational and IT skills
• A proactive team player who takes pride in delivering quality service
• Knowledge of Volvo systems or commercial vehicle parts is an advantage

This is a great opportunity for an experienced Parts Advisor / HGV Parts Advisor / Automotive Parts Advisor to get first class training and grow within.