Parts Advisor

theo; East Hertfordshire; On-site; GBP 28,000 - 36,000; Full time

Job summary

A prestigious automotive dealership in East Hertfordshire is seeking an experienced Parts Advisor. The role involves meeting customers, handling parts transactions, and ensuring excellent customer service. Ideal candidates will possess strong technical knowledge of vehicles and experience in a parts department. A full valid UK driving licence and knowledge of Kerridge software are essential for this role.

Benefits

Competitive salary

Qualifications

• Experience as a Parts Advisor in the automotive industry is essential.
• Full, valid and clean UK driving licence required.

Responsibilities

• Meeting and greeting customers in the Parts department.
• Ordering, booking out parts, invoicing, and taking payments.
• Providing estimates and handling customer enquiries.
• Liaising with the workshop and service advisors.

Skills

Customer relations

Technical understanding of motor vehicles

Good telephone manner

Experience in a parts department

Knowledge of Kerridge

Professionalism and integrity

Job description

Are you a successful Parts Advisor looking for a new challenge?

Discover an amazing opportunity with a Prestige main Dealership!

Automotive Parts Advisor - Stansted

Salary: Basic £28,000 - £36,000 plus benefits

Working Hours: Monday - Friday 8am -6pm

Theo is currently seeking to recruit an experienced Parts Advisor to join our Client.

Experience in a Motor-trade Parts Advisor position within the automotive industry is essential.

Parts Advisor Responsibilities:

• Meeting and greeting customers coming into the Parts department
• Ordering, booking out parts, invoicing and taking payment
• General Aftersales enquiries - working as a team with the Service department
• Providing estimates when required
• Achieve sales by prospecting, acquiring and maintaining accounts
• Deal with any customer enquiries over the phone and face to face
• Checking in parts deliveries
• Assisting with parts stock check
• Liaising with the workshop, service advisors and customers
• Contact customers offering special promotions that are available from time to time

The ideal Parts Advisor:

• Works together with colleagues to support the achievement of increased profit and sales
• Committed to achieving excellent customer relations and ensuring that customer's expectations are exceeded
• Friendly but professional manner and will demonstrate integrity, discretion and objectivity
• Can demonstrate experience in a parts department
• A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
• Good telephone manner
• Knowledge of Kerridge is essential
• Full, valid and clean UK driving licence

If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!

If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application