Parts Advisor

BMW Group; Chester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive retailer in Chester seeks a dedicated team member to manage parts and ensure smooth operations. The ideal candidate has strong communication skills and a background in the automotive industry, particularly with BMW or prestige vehicles. Benefits include 30 days holiday, employee car scheme, and specialist training with BMW UK.

Benefits

30 days holiday plus birthday off

Reduced cost on new car via salary sacrifice

Supportive team culture

Specialist training available

Official BMW certification

Clear career progression

Modern high-spec facility

Life Assurance Scheme

Qualifications

• Experience in a parts department, ideally with BMW or a prestige centre.
• Ability to communicate products and services competently.
• Strong attention to detail and ability to meet tight deadlines.

Responsibilities

• Manage parts and ensure smooth operations.
• Satisfy customer requirements through direct selling.
• Communicate with suppliers and maintain relationships.

Skills

Customer experience dedication

Communication skills

Parts experience with BMW

Vehicle knowledge

Ability to work under pressure

Teamwork

Computer literate

Job description

In this vital role, you will be a crucial member of the Halliwell Jones team, managing parts and maintaining strong relationships with all suppliers to ensure smooth operations, timely deliveries and the seamless running of our workshops. Got your attention? Keep reading to discover the responsibilities and qualities we are looking for.

If you're dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

Responsibilities and Qualifications

• To satisfy all customer requirements and increase all aspects of the parts business through Direct selling.
• To be fully conversant with all procedures within the Parts Department.
• Parts Experience with BMW / Prestige centre
• Vehicle knowledge with BMW / Prestige centre
• Excellent communication and customer liaison skills
• Experience communicating with Senior Managers and Head of Business (reports)
• Ability to communicate the Company’s products and services in a professional and timely manner. Excellent attention to detail
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment
• Ability to use own initiative. Computer Literate - Word packages and Drive

Benefits

• Time to Unwind - Enjoy 30 days holiday (including bank holidays) plus your birthday off to celebrate! Increases to 33 days with length of service
• Drive the brand - Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
• Work Where People Matter - A friendly, family-run business with a supportive team culture
• Expert Training - Specialist development with BMW UK to keep your skills sharp
• Gain Accreditation - Boost your career with official BMW certification
• Grow With Us - Ongoing learning and a clear path to progression
• Enjoy Your Environment - Work in a modern, high-spec facility designed for excellence
• Security and Peace of Mind - Benefit from our Life Assurance Scheme