Partnerships Manager

Octopus Energy Group; Coventry; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading energy solutions provider is seeking a Partnership Manager to oversee outsourced partnerships for the ECO scheme. This remote role involves managing delivery expectations, ensuring quality, and fostering relationships with partners. Ideal candidates will have experience with ECO/GBIS and strong stakeholder management skills. This position offers flexibility and a supportive workplace culture that prioritizes personal development and equality.

Benefits

Flexible salary discussions

A supportive work culture

Employee benefits hub

Qualifications

• Strong understanding of operational processes.
• Experience managing third-party commercial agreements.
• Willingness to develop in continuous improvement.

Responsibilities

• Deliver measures through partnerships in line with contracts.
• Set delivery expectations and manage quality.
• Conduct desktop audits and assess risks.
• Create data and reporting suites for transparency.
• Drive performance and continuous improvement initiatives.

Skills

Experience of ECO/GBIS scheme

Stakeholder influencing and management

Data-driven decision-making

Operational and industry process understanding

Exceptional communication skills

Job description

Here at Octopus Energy ECO we’re responsible for delivering the government ECO Scheme on behalf of Octopus Energy. We are super passionate about helping customers improve the energy efficiency of their homes to help reduce bills and carbon emissions.

A new exciting opportunity has arisen to join us as a Partnership Manager - Supporting our delivery of ECO through our outsourced partnerships.

Our Partnership Management team is responsible for the operational management of a large portfolio of 3rd parties who deliver ECO & GBIS measures to Octopus. From procurement to performance management this is a role where communication and stakeholder management is key as it requires daily collaboration across multiple internal and external teams.

This role is remote with travel as required to meet with partners nationwide and Octopus teams based in the Midlands.

What you\'ll do

• You’ll be responsible for the delivery of measures through multiple partners in line with contractual obligations
• You will set delivery expectations in line with signed contracts and commercial direction. Managing the consistent flow of delivery, and its quality.
• You’ll be the eyes and ears of ECO – gaining business intelligence from and sharing with partners and the internal team to make sure we are at the forefront of the industry
• Quality is key so you’ll carry out desktop audits to identify risk and make sure delivery is future proofed
• You’ll learn about new technologies and get on the job training to give you the skills to assist partners and internal teams on the ever-changing ECO landscape.
• Create and maintain multiple data and reporting suites to ensure transparency and delivery across the scheme
• Drive continuous improvement initiatives to optimise third-party performance, data quality, and service delivery
• Building and strengthening strategic relationships with managing Agents, Installation Companies and Local Authorities
• You’ll develop ECO knowledge and then apply it to help Partners overcome obstacles faced working in a government funded industry.
• Problem Solving - nothing is insurmountable - you’ll anticipate problems and find solutions – sense checking them with your team
• Facilitate ongoing contractual and business partner reviews both remotely and in person with your portfolio of partners

What you\'ll need

• Experience of ECO/GBIS scheme is essential
• Experience managing third-party commercial agreements and leveraging them for performance optimisation.
• Strong understanding of operational and industry processes, with the ability to drive performance improvement initiatives.
• Exceptional stakeholder influencing and management skills at all levels.
• Comfortable creating and using data to drive insights and support decision-making.
• An interest in and willingness to develop in continuous improvement to enable facilitating initiatives, focusing on enhancing processes, service delivery, and efficiency
• Excellent communication, listening and interpersonal skills

Why else you\'ll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it\'s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don\'t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn\'t apply to Octopus - what\'s more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
• Visit our UK perks hub - Octopus Employee Benefits

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\'ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\'re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.