Partnerships Account Manager

Bre; Waterford; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Life assurance – 4x basic salary

Enhanced maternity package

HealthPartners cashback scheme

Onsite facilities – restaurant and etc

BRE Academy learning platform access

Hybrid work model

Job summary

BRE is a world-leading global organisation for innovation, science and data in the built environment. We are seeking a Partnerships Account Manager to manage and develop relationships with a portfolio of BRE partners, ensuring exceptional experience and ongoing support.

This role, based in Watford or Glasgow with hybrid working, involves onboarding partners, monitoring performance, and representing BRE at industry events in the UK and internationally.

Qualifications

• Experience in account management, partnership management, customer success, or a similar relationship-focused role.
• Proven ability to build credibility and develop long-term relationships with a wide range of stakeholders.
• Excellent communication and interpersonal skills, with confidence engaging both internally and externally.
• Strong organisational and time management skills, with the ability to manage multiple priorities independently.

Responsibilities

• Build and maintain strong relationships with existing partners, ensuring high engagement and satisfaction.
• Act as a primary point of contact, responding to partner enquiries and guiding on BRE processes and standards.
• Support onboarding of new partners and establish productive relationships with BRE.
• Monitor partner performance and compliance against standards and contractual requirements.
• Identify opportunities to enhance partnerships and collaboration.
• Represent BRE at industry events, forums, and meetings in the UK and internationally.
• Support marketing, sales, and business development initiatives promoting BRE and its partner network.
• Prepare reports, insights, and performance analysis for senior stakeholders.
• Collaborate with internal teams to deliver a seamless partner experience and align with business objectives.

Skills

Account management

Partnership management

Customer success

Stakeholder management

Communication skills

Time management

Presentation skills

Problem solving

Microsoft Office

Interpersonal skills

Tools

Microsoft Office

Job description

*Please note, this role can be based in either Watford or Glasgow

Make your mark at BRE!

BRE is a world-leading global organisation for innovation, science and data in the built environment. For over 100 years, we have supported governments, businesses and industry with pioneering research, testing and expertise. We are focused on growth, scale and expanding our global impact with products, services, standards and qualifications that address the challenges of a changing world. Driven by our purpose of helping everyone, in every building, everywhere, we are creating a safer, more sustainable built environment for people and planet.

About the role

As a Partnerships Account Manager, you will be responsible for managing and developing relationships with a portfolio of BRE partners, ensuring they receive an exceptional experience and ongoing support. Working as part of the Partnerships Team, you will collaborate with internal stakeholders and external partners to promote BRE's services, standards, and brands.

This is a varied role that combines account management, stakeholder engagement, performance monitoring, and business support. You'll act as a trusted point of contact for partners, helping them navigate BRE processes and standards while identifying opportunities to strengthen collaboration and support future growth.

Key responsibilities

Build and maintain strong relationships with existing partners, ensuring a high level of engagement and satisfaction.

Act as a primary point of contact, responding to partner enquiries and providing guidance on BRE processes and standards.

Support the onboarding of new partners, helping them establish successful and productive relationships with BRE.

Monitor partner performance and compliance against agreed standards and contractual requirements.

Identify opportunities to enhance existing partnerships and encourage further collaboration.

Represent BRE at industry events, forums, and meetings in the UK and internationally.

Support marketing, sales, and business development initiatives that promote BRE and its partner network.

Prepare reports, insights, and performance analysis for senior stakeholders.

Work closely with internal teams to deliver a seamless partner experience and support business objectives.

What we're looking for

We're looking for someone who is passionate about developing strong customer and partner relationships and who thrives in a collaborative, customer-focused environment.

You'll bring:

Experience in account management, partnership management, customer success, or a similar relationship-focused role.

A proven ability to build credibility and develop long-term relationships with a wide range of stakeholders.

Excellent communication and interpersonal skills, with confidence engaging both internally and externally.

Strong organisational and time management skills, with the ability to manage multiple priorities independently.

Good presentation and influencing skills.

Excellent attention to detail and a proactive approach to problem-solving.

Strong IT skills, including proficiency in Microsoft Office applications.

A customer-centric mindset with a genuine desire to deliver value and excellent service.

Experience or knowledge of the built environment, sustainability, or construction sectors.

Familiarity with BRE, BREEAM, or related certification, standards, or compliance frameworks.

Previous experience working with international customers or partners.

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.

Financial & Security Benefits

Life assurance – 4x your basic salary

Enhanced maternity package

HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more

Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points

Learning & development – Free access to BRE Academy and our online learning platform

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford or Glasgow office, as you will be expected to attend in person (2 times per week).

As part of this role you will be required to travel to Europe up to 10 times per year.

Our Recruitment Process

As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.