Partner Sales, ISO. ISV, Ecommerce acquiring in London

www.cardandpaymentjobs.com; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A fast-growing acquiring firm in the UK seeks a Partner Sales Manager to manage ISO partnerships and drive growth. Responsibilities include building strong partner relationships, analyzing performance, and collaborating with internal teams to enhance customer experiences. Ideal candidates will have extensive sales experience in the payments sector and strong analytical skills.

Qualifications

• Relevant experience in account management and sales.
• Previous experience in the payments sector is required.
• Motivated with a track record of success.

Responsibilities

• Build relationships with existing and new ISO Partners.
• Analyse data to drive partner performance.
• Maintain a robust sales pipeline using CRM tools.
• Meet fraud and chargeback ratio targets.
• Facilitate feedback with marketing and product teams.

Skills

Account Management

Relationship Building

Data Analysis

Sales Pipeline Management

Payments Sector Knowledge

Regulatory Understanding

Tools

CRM Tools

Job description

Overview

Partner Sales Manager – ISO / ISV

Partner Sales, ISO. ISV, Ecommerce acquiring

Our client is a fast-growing and dynamic acquirer. As part of their growth they are seeking a Partner Sales Manager to be part of the Partner Team reporting to the Head of Partners. You will manage a growing list of ISO partners that rely on our client’s acquiring platform and services.

Day to day, you will :

• Build a strong relationship with existing and new ISO Partners in order to maximise customer applications and drive the growth and diversity of your portfolio
• Analyse data and respective commercial strategies to drive partner performance and inform internal decisions on product needs, process improvement and management direction
• Develop strong relationships internally with operational teams to ensure support of your customer’s queries and needs
• Assist with maintaining a robust and accurate sales pipeline by utilising CRM tools
• Set monthly meetings with Partners to identify current status, wallet share, needs, pain-points, and ensure alignment with short and long term growth strategy.
• Develop bespoke communication models across portfolio to ensure successful customer experience is fulfilled
• Meet fraud and chargeback ratio targets by working closely with risk team and Partners to maintain a balanced portfolio of merchants in accordance with the business strategy
• Work closely with the boarding team to understand best practice for boarding applications and communicating the progress and quality of applications
• Facilitate full circle feedback loop while working with marketing and product team, helping develop GTM strategies and driving process improvement via the Sales Operations team
• Keep apprised of changing market conditions, competitive landscape and new technologies

What you'll be experienced in

• Relevant experience as a sales professional with extensive experience in Account Management, with knowledge of the ISO partner model
• Previous experience working for the payments sector with knowledge in Acquiring and/or Payment Gateways
• Ability to build strong, valuable and lasting relationships where you are a trusted advisor to our customers
• Proven ability to understand the business and technical requirements of integration to a platform
• Motivated, attention to detail and desire to deliver results-
• Ability to illustrate a proven track record of success
• Experience with legal agreements and redlining process during negotiations
• Ability and willingness to travel approximately 30-50% of business days throughout the UK and potentially Europe.
• Ability to understand both UK and European regulatory frameworks, payment regulation and card scheme rules.