Partner Management Expert

SAP; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global technology leader is seeking a Partner Services Manager based in London. This role involves managing strategic partner relationships to enhance business growth and joint innovation. The ideal candidate will have over ten years in partner-facing roles, excellent communication skills, and strong leadership capabilities. Join a company committed to inclusion and professional development while helping to shape the future through technology.

Benefits

Constant learning and skill growth

Flexible working models

Great benefits

Qualifications

• Track record in driving partner value creation, revenue, and customer success.
• Expertise in governance, stakeholder management, and orchestrating relationships across complex ecosystems.
• Over ten years in partner-facing roles with preference for SAP partnership experience.
• Strong leadership skills in business development, demand generation, and sales enablement.
• Excellent executive communication, presentation, and analytical skills.

Responsibilities

• Act as the primary orchestrator and thought leader for all aspects of the GSSP relationship.
• Develop and execute joint business plans to influence partner investment.
• Oversee account planning and foster strong executive relationships.
• Guide partners to embrace SAP’s Go-to-Market strategy.
• Track key partner KPIs and identify opportunities for co-innovation.
• Drive the expansion and adoption of SAP’s suite and increase cloud usage.

Job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP’s growth strategy is firmly rooted in co‑innovation and close collaboration with Global Strategic Services Partners (GSSPs). As a Partner Services Manager, you will be responsible for the comprehensive, end‑to‑end management of key GSSP relationships—serving as an ambassador for both SAP to the Partner and the Partner to SAP. Proactively driving partner development, you will leverage a disciplined business planning approach to expand partner engagement in alignment with SAP’s strategic priorities and the Customer Value Journey.

This field‑based, revenue‑focused position requires you to orchestrate SAP resources to maximize the partner’s SAP business potential, stimulate demand generation, elevate partner capabilities, and champion joint innovation. Through your leadership, you will enable mutual growth and lasting value for both SAP and its strategic partners.

What you’ll do – Partners’ Ecosystem Management (Strategic)

• Act as the primary orchestrator and thought leader for all aspects of the GSSP relationship, engaging stakeholders across the customer value journey.
• Develop and execute joint business plans, influence partner investment, and lead performance alignment with SAP and Partner teams.
• Oversee account planning, board‑level engagement, and foster strong executive relationships between SAP and partner leadership.
• Guide partners to embrace SAP’s Go‑to‑Market strategy, drive demand generation, and implement pipeline development initiatives to achieve growth targets.
• Facilitate joint marketing, demand generation, and opportunity qualification to deliver outcomes in new business, revenue, and customer references.
• Track key partner KPIs, identify opportunities for co‑innovation, and co‑develop joint go‑to‑market initiatives.
• Enhance partner capabilities through effective training, solution positioning, and leveraging SAP resources.
• Drive the expansion and adoption of SAP’s suite, increase cloud usage, support clean core adherence, and foster innovation in AI and consultant certification.

What you’ll bring

• Track record in driving partner value creation, revenue, and customer success.
• Expertise in governance, stakeholder management, and orchestrating relationships across complex ecosystems.
• Over ten years in partner‑facing roles (such as enterprise software, sales enablement, consulting), with preference for SAP partnership experience and a bachelor’s degree or equivalent.
• Strong leadership skills in business development, demand generation, and sales enablement.
• Excellent executive communication, presentation, and analytical skills.
• High energy, innovative, collaborative, and able to drive best practices with both autonomy and teamwork.
• In‑depth local market and industry knowledge.

Soft Skills

• Executive presence and advanced relationship‑building abilities.
• Strategic thinker with creativity, strong project management, and commercial skills (especially in subscription/cloud models).
• Resilient and results‑driven, skilled at navigating complexity and building trust during challenges.

SAP Specific Knowledge

• Strong grasp of SAP’s ecosystem strategy, partner programs, commercial and cloud models.
• Expertise with SAP’s solution portfolio, Customer Value Journey, and cross‑functional resources.
• Ability to build networks and navigate SAP’s processes, tools, and systems to support partner and customer success.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

AI Usage in the Recruitment Process

Requisition ID, work area, travel, and other location details are internal information and are not required for candidates. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Socially responsible AI is a priority for SAP. Please note that any violation of these guidelines may result in disqualification from the hiring process.

For applicants who require accommodations or assistance navigating our website or completing the application, please send an e‑mail with your request to Recruiting Operations Team at Careerssap.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.