Participation and Tracking Officer

Merton Council; Merton; Presencial; GBP 21.000 - 36.000; A tiempo parcial

Descripción de la vacante

Merton Council's My Futures team is recruiting a part-time Participation and IAG Coordinator to support young people’s EET outcomes. This role focuses on tracking participation, engaging with young people, families, schools and training providers, and maintaining accurate records.

You will identify NEET risks, provide Information, Advice and Guidance, and help plan participation events and visits during school breaks while using Excel and databases to manage data and reports.

Formación

• Excellent communication and interpersonal skills.
• Empathy, resilience and commitment to helping young people.
• Strong organisational skills and ability to manage a varied workload.
• Good attention to detail and confidence with data and information systems.
• Competent user of Microsoft Office and able to learn new databases.

Responsabilidades

• Engage with stakeholders to establish young people’s EET status and identify those needing support.
• Identify NEET risks through effective data handling and tracking, ensuring timely support.
• Maintain accurate records of young people’s participation in EET/NEET and upload data to the database.
• Provide Information,Advice and Guidance (IAG) on post-16 EET pathways to NEET young people and other stakeholders.
• Support delivery of participation events, activities and educational visits throughout the year, especially during school holidays.

Conocimientos

Communication skills

Interpersonal skills

Empathy

Organisational skills

Attention to detail

Data management

Excel

Record keeping

Teamwork

Community engagement

Home visits

Herramientas

Microsoft Office

CRM systems

Data entry systems

Descripción del empleo

Grade Salary £33,609 – £35,628 per annum - pro-rata for 17.5 hours a week

Join the My Futures Team and Help Shape Young People's Futures

This is an exciting opportunity to join the My Futures team at Merton Council in a newly created role, within a high performing local authority with a strong track record of supporting children and young people. As part of a dynamic and supportive team, you will play a vital role in helping young people access education, employment and training (EET) opportunities that can positively shape their futures.

This varied and rewarding position combines participation tracking with direct engagement with young people, families, schools, colleges and training providers. You will maintain accurate participation records while providing timely Information, Advice and Guidance (IAG) to support young people in overcoming barriers and achieving their goals.

Whether you are looking to start your career, change direction or build on existing experience, this role offers an excellent opportunity to develop and apply valuable skills in engagement, data management, partnership working, careers guidance and youth support. You will have the opportunity to build on existing skills, develop new ones, access ongoing development opportunities, and work alongside experienced professionals who are passionate about making a difference.

If you are motivated by helping others succeed, enjoy building relationships, and want a role where you can learn, contribute and have a real impact, we would love to hear from you.

About the role

Engage with stakeholders: use various communication methods to establish young people’s EET status and identify those needing support.

Identify NEET Risks: through effective data handling and tracking, ensure young people who are Not in Education, Employment or Training (NEET) are identified and reported, to ensure they receive timely support.

Maintain records: keep accurate and up to date records of young people’s participation in EET or NEET and upload data to our database to enhance our tracking processes in accordance with data protection guidelines and DfE reporting cycles.

Support young people facing barriers: provide as required, Information, Advice, and Guidance (IAG) on post 16 EET pathways to NEET young people (and other stakeholders) and signpost or refer them to relevant services. This includes supporting the delivery of occasional participation events, activities and educational visits throughout the year but primarily during school holiday periods.

Essential skills and attributes

• Excellent communication and interpersonal skills, with the confidence to engage and motivate young people.
• A natural ability to build trust and positive relationships with young people from diverse backgrounds.
• Empathy, resilience and a genuine commitment to supporting young people to achieve their goals.
• Strong organisational skills, with the ability to manage a varied workload and maintain accurate records.
• Good attention to detail and confidence working with data and information systems.
• Competent user of Microsoft Office applications, particularly Excel, and able to learn new databases and digital systems.
• Ability to work independently while also contributing positively as part of a team.
• Flexible and proactive approach, with a willingness to engage with young people in community settings and undertake home visits alongside colleagues.
• Willing to go out into the community and undertake home visits (with colleagues).

Desirable

• Level 3 (or above) Information, Advice and Guidance (IAG) qualification, or a willingness to work towards one.
• Knowledge of post-16 education, apprenticeships, training and employment pathways.
• Experience of working with young people, particularly those who may face barriers to education, employment or training.