Part-Time Travel Guest Experience Coordinator

Trades Workforce Solutions; Keswick; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading travel solutions company in Keswick is seeking a part-time Travel Customer Services Consultant to oversee cleanliness standards and manage supplier relationships. This role offers £12.94 per hour for 22.5 hours per week, along with 25 days of vacation and other benefits such as travel discounts and perks. Ideal candidates will have customer service experience and a UK driving licence. Join us to enhance guest experiences within the travel and tourism industry.

Benefits

25 days holidays plus bank holidays

Casual dress

Access to travel discounts

Perkbox membership

Career growth opportunities

Support for personal wellbeing

Long service rewards

Qualifications

• Experience in customer service or cleaning/housekeeping roles preferred.
• Full, clean UK driving licence required.
• Passion for quality and excellence.

Responsibilities

• Ensure properties meet cleanliness standards with cleaning teams.
• Maintain operational excellence across properties.
• Train third-party cleaners on high cleaning standards.
• Address guest feedback on cleanliness.
• Liaise with property owners for improvements.

Skills

Customer service experience

High attention to detail

Proactive and adaptable

Data analysis for decision making

Job description

A leading travel solutions company in Keswick is seeking a part-time Travel Customer Services Consultant to oversee cleanliness standards and manage supplier relationships. This role offers £12.94 per hour for 22.5 hours per week, along with 25 days of vacation and other benefits such as travel discounts and perks. Ideal candidates will have customer service experience and a UK driving licence. Join us to enhance guest experiences within the travel and tourism industry.