Overview
Part Time Telesales Executive — Redditch
£15k + Bonus (OTE £24k) | (FTE £25k basic / £40k OTE)
Hours
Hours: Week one: 9.30am to 2pm Monday to Friday. Week two: 9.30am to 2pm four in five days plus 9am to 5pm Saturday.
What You'll Do
- Handle inbound and outbound calls to generate qualified appointments.
- Follow up on leads from various sources including online enquiries, coupon responses, and our lead database.
- Maximise appointment conversion rates through effective communication and persuasive techniques.
- Accurately log information into our CRM and ensure brochures and materials are sent promptly.
- Meet and exceed Key Performance Indicators (KPIs) set by the Call Centre Manager.
What We\'re Looking For
- Skills & Experience
- Strong communication and sales skills with the ability to build rapport quickly.
- Ability to identify customer needs and handle objections confidently.
- Previous experience in a call centre or sales environment is desirable.
- Competent in using CRM systems and accurate data entry.
- Excellent customer service focus.
- Personal Attributes
- Self-motivated with a positive attitude and a drive to exceed targets.
- Friendly and professional telephone manner.
- A quick learner with a willingness to continuously improve and grow.
- Reliable, punctual, and presentable.
Why Join Us
- Supportive team environment
- Performance-based incentives
- Training and development provided
- Basic salary of £15k with expected earnings around £24k.
- Five weeks annual leave plus bank holidays and your birthday off!