Part-Time Store Team Leader: Lead & Develop Frontline

CO-OP; Northampton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A national grocery retailer in Northampton is seeking a Customer Team Leader to lead store teams and ensure excellent customer service. You will be responsible for coaching team members, managing store operations, and building community relations. This part-time role offers flexible shifts and includes benefits like discounts, holiday leave, and a pension scheme. Full training will be provided, and applicants must be over 18 to authorise age-related sales.

Benefits

36 days holiday, including bank holidays

Pension scheme

30% discount on Co-op products

Stream money-management app

Virtual healthcare services

24/7 employee assistance

Advance shared rotas

Cycle-to-work scheme

Qualifications

• Great people skills to build positive relationships with customers and colleagues.
• Strong organisational and problem-solving skills.
• Desire to learn and develop leadership skills.
• Flexibility to work various shifts.
• Ability to balance leading and supporting the team.

Responsibilities

• Provide friendly service and manage the store.
• Coach and support the team to foster inclusivity.
• Ensure store compliance and safety.
• Manage stock accuracy and support the manager.

Skills

People skills

Organisational skills

Problem-solving skills

Leadership development

Flexibility

Job description

A national grocery retailer in Northampton is seeking a Customer Team Leader to lead store teams and ensure excellent customer service. You will be responsible for coaching team members, managing store operations, and building community relations. This part-time role offers flexible shifts and includes benefits like discounts, holiday leave, and a pension scheme. Full training will be provided, and applicants must be over 18 to authorise age-related sales.