Part-Time Store Team Leader: Lead & Coach

Co-op; Luton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company in the UK is seeking a part-time Customer Team Leader for its Luton location. The role involves providing excellent customer service, coaching team members, and ensuring the store's smooth operation. Applicants should have strong communication and leadership skills, a commitment to customer care, and the flexibility to work varied shifts, including weekends. Generous benefits include paid training, discounts, and a pension scheme.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Must be 18 years or older to authorise age-related sales.
• Ability to balance leading your team and working on the shop floor.
• Flexibility to work varied shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Coach and develop team capabilities.
• Ensure store remains safe, legal, and operational.
• Support store manager by deputising when necessary.
• Manage stock accuracy and diligence checks.
• Implement new products and services effectively.
• Build relationships with the local community.

Skills

Customer care

Leadership

Problem-solving

Organisational skills

Communication

Adaptability

Job description

A leading retail company in the UK is seeking a part-time Customer Team Leader for its Luton location. The role involves providing excellent customer service, coaching team members, and ensuring the store's smooth operation. Applicants should have strong communication and leadership skills, a commitment to customer care, and the flexibility to work varied shifts, including weekends. Generous benefits include paid training, discounts, and a pension scheme.