Part-Time Store Team Leader — Customer Care & Coaching

Co-op Group; Cheadle; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail organization is looking for a Customer Team Leader in Cheadle, UK. The role involves providing outstanding customer service, leading a team, and ensuring store operations run smoothly. Candidates should possess great people skills, flexibility for varied shifts, and an eagerness to develop leadership capabilities. This permanent part-time position offers a pay of £13.99 per hour, full training, and benefits such as a pension and discounts.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Access to virtual healthcare services

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting your team.
• Desire to learn, grow, and develop leadership skills.

Responsibilities

• Provide friendly and welcoming service every day.
• Develop your team's capabilities through coaching.
• Ensure the store remains safe and fully operational.
• Support the store manager by deputising when needed.
• Build relationships in the local community.

Skills

People skills

Organisational skills

Problem-solving skills

Flexibility

Job description

A leading retail organization is looking for a Customer Team Leader in Cheadle, UK. The role involves providing outstanding customer service, leading a team, and ensuring store operations run smoothly. Candidates should possess great people skills, flexibility for varied shifts, and an eagerness to develop leadership capabilities. This permanent part-time position offers a pay of £13.99 per hour, full training, and benefits such as a pension and discounts.