Part Time Store Supervisor (30hrs)

Bonmarche Ltd; Tendring; On-site; GBP 20,000 - 25,000; Full time

Job summary

A forward-thinking retail company in Tendring seeks individuals to enhance customer service and drive sales. You will create enjoyable shopping experiences, build customer relationships, and participate in promotional events. A flexible approach and effective team communication are essential for this role, ensuring company standards and targets are met.

Responsibilities

• Create an enjoyable shopping experience for all customers.
• Build rapport with customers and encourage return visits.
• Promote bonus club and multi-channel opportunities.
• Participate in store events and support company targets.
• Communicate with Line Manager and colleagues to work effectively.

Job description

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

Role purpose

To actively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits.

Main Areas of Accountability

• To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first.
• To build rapport with customers, developing relationships and encouraging customers to return.
• Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate.
• To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets.
• To be involved in store events such as PR opportunities and events as and when required.
• To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required.
• To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward.
• To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance.
• To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed.
• To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security.