Part Time Store Supervisor (20hrs)

Bonmarche Ltd; Penarth; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading retail company in Penarth is seeking individuals who excel in customer service and sales for a dynamic store environment. Candidates will focus on creating enjoyable shopping experiences, building customer relationships, and adhering to company standards. This role offers excellent career prospects and opportunities for personal development.

Qualifications

• Strong communication skills to relate well with customers.
• Ability to work efficiently as part of a team.
• Willingness to engage in personal development.

Responsibilities

• Encourage sales through excellent customer service.
• Maintain high retail standards throughout the store.
• Build rapport with customers for repeat business.
• Promote store initiatives and events.

Skills

Excellent customer service skills

Sales ability

Teamwork

Flexibility

Job description

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

Role purpose

To actively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits.

Main Areas of Accountability

• To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first.
• To build rapport with customers, developing relationships and encouraging customers to return.
• Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate.
• To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets.
• To be involved in store events such as PR opportunities and events as and when required.
• To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required.
• To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward.
• To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance.
• To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed.
• To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security.