Part Time Store Supervisor (20hrs)

Bonmarche; Penarth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company in Penarth is seeking individuals for customer service roles focused on enhancing the shopping experience and maximizing sales. The ideal candidate should build strong relationships with customers and actively promote store initiatives. Successful candidates will demonstrate flexibility, teamwork, and a commitment to customer satisfaction. Opportunities for professional development are also provided in this role.

Responsibilities

• Create an enjoyable shopping experience for all customers.
• Build rapport with customers to encourage repeat business.
• Promote bonus club and multi-channel opportunities.

Skills

Excellent customer service

Ability to build rapport

Commercial awareness

Flexibility

Team communication

Job description

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

Role purpose

To actively encourage sales through excellent customer service and creating a culture which puts the customer first. Working as a team to ensure the highest retail standards are maintained throughout the store resulting in maximised profits.

Main Areas of Accountability

• To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first.
• To build rapport with customers, developing relationships and encouraging customers to return.
• Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate.
• To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets.
• To be involved in store events such as PR opportunities and events as and when required.
• To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required.
• To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward.
• To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance.
• To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed.
• To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security.