Part-Time Store Ops & Customer Experience Lead

Sainsbury's; Cambridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading supermarket chain in Cambridge is looking for a part-time Customer & Trading Manager. The successful candidate will oversee daily store operations, lead a small team, and ensure exceptional customer service. They must have experience in retail management and a track record of meeting performance targets. This role offers competitive benefits including discounts, an annual bonus scheme, and opportunities for professional development.

Benefits

10% discount after four weeks, increasing to 15% on weekends

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching up to 7.5%

Wellbeing support

Cycle to Work scheme

Special offers on gym memberships and more

Qualifications

• Proven experience in a fast-paced environment.
• Ability to lead and motivate a team to deliver excellent service.
• Skilled in managing performance and employee relations.

Responsibilities

• Ensure the smooth daily operations of the store.
• Provide excellent customer service and lead a team.
• Manage performance and conduct disciplinary actions as needed.

Skills

Customer service

Team leadership

Operational management

Performance management

Job description

A leading supermarket chain in Cambridge is looking for a part-time Customer & Trading Manager. The successful candidate will oversee daily store operations, lead a small team, and ensure exceptional customer service. They must have experience in retail management and a track record of meeting performance targets. This role offers competitive benefits including discounts, an annual bonus scheme, and opportunities for professional development.