Part-Time Store Lead – Sales & Guest Experience

Heron Foods Limited; Manchester; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts: 10% off at Heron Foods andB

Career development programs

Wellbeing support

Job summary

Heron Foods Limited is seeking a Senior Part-Time Sales Assistant in Partington, near Manchester, to lead store operations during shifts and support the team. The role emphasizes customer service excellence, stock control, and reliable store coverage as a keyholder.

The position offers a supportive environment with progression opportunities. You will be part of a fast-growing retailer with over 340 stores, delivering high customer satisfaction while upholding store standards and retail best

Qualifications

• Leadership experience in retail or hospitality.
• Strong customer service orientation.
• Ability to lead and support store operations in absence of management.
• Friendly, approachable and professional demeanor.
• Good work ethic and reliability.
• Able to juggle multiple tasks and take ownership in supervisory roles.

Responsibilities

• Support and motivate the team to deliver exceptional results.
• Maintain high standards of customer service and resolve queries.
• Keep store presentation clean, stocked and tidy.
• Assist with stock management and oversee deliveries.
• Act as keyholder and manage store in management's absence (opening/closing).

Skills

Leadership

Customer service

Team motivation

Key-holder experience

Multi-tasking

Job description

Heron Foods Limited is seeking a Senior Part-Time Sales Assistant in Partington, near Manchester, to lead store operations during shifts and support the team. The role emphasizes customer service excellence, stock control, and reliable store coverage as a keyholder.

The position offers a supportive environment with progression opportunities. You will be part of a fast-growing retailer with over 340 stores, delivering high customer satisfaction while upholding store standards and retail best