Part-Time Store Lead - Flexible Schedule (Fast Fashion)

Deptford Mall; Cotton; On-site; GBP 12,000 - 21,000; Part time

Job summary

COTTON ON kids in Cotton On Kids UK is seeking a Part-Time Key Holder to support store operations and leadership daily. You will help open/close the store, lead the team, and ensure top-notch customer service while processing transactions accurately.

Responsibilities include inventory, merchandising, safety, and loss-prevention duties, with a focus on collaboration and professional conduct. A 18+ year old applicant with retail experience is preferred.

Qualifications

• Experience in Retail, preferably fast fashion experience.
• Demonstrated knowledge / ability of collaboration to drive results as a team.
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment
• Must be at least 18 years of age or older to apply

Responsibilities

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Skills

Retail experience

Team leadership

Customer service

Communication

Flex scheduling

18+ age

Education

High school diploma or equivalent

Job description

COTTON ON kids in Cotton On Kids UK is seeking a Part-Time Key Holder to support store operations and leadership daily. You will help open/close the store, lead the team, and ensure top-notch customer service while processing transactions accurately.

Responsibilities include inventory, merchandising, safety, and loss-prevention duties, with a focus on collaboration and professional conduct. A 18+ year old applicant with retail experience is preferred.