Part-Time Sports Betting Retail: Customer Service Champion

Entain; England; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading sports betting company in the UK is seeking a Retail Customer Service Manager. You will deliver outstanding customer service, handle transactions, and maintain shop standards. This part-time role offers a competitive salary and various benefits. Ideal candidates are passionate about customer service and capable of handling challenging situations. Benefits include discounts and development opportunities.

Benefits

Optional overtime

Pension Scheme

Retailer discounts

Healthcare support

Development opportunities

Qualifications

• Must be 18 years or older to work in betting shops.
• Passion for delivering great customer service.
• Effective communication skills.
• Self-motivated and proactive.
• Ability to handle challenging situations calmly.

Responsibilities

• Deliver outstanding customer service.
• Process customer transactions including cash handling.
• Handle customer complaints with empathy.
• Maintain high shop standards.
• Open or close the shop as needed.

Skills

Customer Service

Cash Handling

Basic Math

Data Entry

Computer Skills

Job description

A leading sports betting company in the UK is seeking a Retail Customer Service Manager. You will deliver outstanding customer service, handle transactions, and maintain shop standards. This part-time role offers a competitive salary and various benefits. Ideal candidates are passionate about customer service and capable of handling challenging situations. Benefits include discounts and development opportunities.