Part-Time Shop Manager's Assistant -

hireful; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A charitable organization in Bristol seeks a part-time Shop Manager's Assistant to support shop operations and manage volunteers. Ideal candidates will have retail or customer service experience, and strong communication skills. The role offers £12.23 per hour with benefits including a pension scheme and enhanced sick pay. Join a committed team focused on making a positive community impact.

Benefits

33 days pro rata holiday entitlement

Enhanced sick pay scheme

Personal pension scheme with 7% employer contribution

Training and development opportunities

Supportive and inclusive environment

Qualifications

• Experience of working in retail or a customer service position is desirable.
• Ability to work as part of a team and alone using your own initiative.

Responsibilities

• Serving customers and sorting/displaying stock.
• Handling cash and following health and safety procedures.
• Assisting the manager in delegating workload to volunteers.

Skills

Excellent verbal and written communication skills

Organisational skills

Teamwork

Customer service experience

Job description

Part‑Time Shop Manager's Assistant - Bristol Little Steps Shop

Location: Bristol

Contract Type: Permanent

Hours: Part‑time, 16 hours per week

Salary: £12.23 per hour

Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

We reserve the right to close this vacancy early if sufficient applications are received; therefore, we strongly advise you to apply early.

About Us

Children’s Hospice Southwest provides care and support for children with life‑limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where you will be working

This is a thriving and well‑established shop where you will have the opportunity to really make a difference within the local community. As a Shop Manager’s Assistant you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success, and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week.

The Successful Candidate

Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team and alone using your own initiative.

What we offer

Earning from £12.23 per hour, you will also benefit from:

• 33 days (plus bank holidays) pro rata holiday entitlement, which increases with service
• Enhanced sick pay scheme rising to 6 months full and 6 months half pay
• Personal pension scheme with 7% employer contribution
• Family friendly policies, with enhanced maternity/adoption pay
• Occupational health, wellbeing and counselling services and employee assistance programme
• Group life insurance scheme
• Training and development opportunities
• Environmental and green agenda
• A supportive and inclusive environment
• A chance to make a real difference

Training

Full on‑the‑job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

How to Apply

Please apply by clicking on the link before the closing date of Tuesday 11th November 2025, however please see note above and apply as early as possible. If you have any questions, please visit our website to find more, or use our email to contact us and speak to one of our HR team today.

Anticipated Interview Date: TBC

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314

You may also have experience in the following: Shop Manager, Assistant Shop Manager, Charity, Retail, Third Sector, Supervisor, Charity Shop, Business Development, Charities, Volunteer, Voluntary Sector, Store Manager, Charity Shop Manager, etc.

REF-224 775