Part Time Service & Projects Coordinator

Elliott Recruitment Solutions; Stokesley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing service company in Stokesley is seeking a Part Time Service & Projects Coordinator to assist in various tasks including processing job sheets, maintaining records, and providing exceptional customer service. Ideal candidates will be organized, adaptable, and proficient in Microsoft Office. This is a chance to join a supportive team and make a real difference.

Benefits

Supportive team environment

Opportunity to take ownership of tasks

Play a vital role in service delivery

Qualifications

• Strong organisational skills with great attention to detail.
• Excellent communication and customer service skills.
• Able to work efficiently under pressure and adapt to changing priorities.
• Confident using databases, spreadsheets, and Microsoft Office applications.
• A proactive team player with a positive, can-do attitude.

Responsibilities

• Process job sheets, databases, and spreadsheets accurately and efficiently.
• Produce customer-facing paperwork, including certificates and reports.
• Support the Service & Projects Manager in coordinating service contracts.
• Handle customer calls and emails professionally.
• Assist with emergency callouts, liaising with customers and engineers.
• Maintain accurate job and vehicle records.
• Liaise with suppliers to ensure engineers have the right stock.
• Provide customer quotes and work closely on invoicing.

Skills

Strong organisational skills

Excellent communication

Customer service skills

Ability to work under pressure

Proficient with Microsoft Office

Job description

Overview

Part Time Service & Projects Coordinator – Stokesley
£15 - £16 ph
Permanent, Part Time
Hours: 8.30am to 1.30pm, Monday to Friday

This role reports directly to the Service & Projects Manager and offers the chance to make a real impact within our business.

Responsibilities

• Process job sheets, databases, and spreadsheets accurately and efficiently.
• Produce customer-facing paperwork, including certificates, reports, and job sheets.
• Support the Service & Projects Manager in coordinating service contracts and scheduling engineer workloads.
• Handle customer calls and emails professionally, ensuring exceptional customer experience.
• Assist with emergency callouts, liaising between customers and engineers to meet agreed timeframes.
• Maintain accurate job and vehicle records, escalating any issues to management.
• Liaise with suppliers to ensure engineers have the right stock for their work.
• Provide customer quotes and work closely with internal teams on invoicing, stock, and admin.
• Support colleagues and other departments as needed.

About you / Qualifications

• Strong organisational skills with great attention to detail.
• Excellent communication and customer service skills.
• Able to work efficiently under pressure and adapt to changing priorities.
• Confident using databases, spreadsheets, and Microsoft Office applications.
• A proactive team player with a positive, can-do attitude.

Why join us?

• Be part of a supportive and growing team.
• Opportunity to take ownership of varied and rewarding tasks.
• Play a vital role in delivering exceptional service to valued customers.

This role is part of our team and offers the chance to make a real impact within our business.