Part-Time Service Admin Manager - Lead Frontline Admin Team

LANGTON N4P; Croydon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A mental health charity in Croydon is looking for an experienced Part-Time Service Administrator Manager to support frontline services through effective administrative leadership. Responsibilities include managing a team of administrators, ensuring high-quality standards, and maintaining day-to-day operational efficiency. The ideal candidate will have significant administrative experience and strong supervisory skills, with the ability to communicate effectively and respond compassionately to young people in distress. This part-time role requires working four days a week.

Qualifications

• Strong experience in administrative work within a busy service or office environment.
• Experience supervising and/or line managing staff.
• Excellent communication skills, including a calm, professional telephone manner.
• Ability to respond sensitively and compassionately to young people in distress.

Responsibilities

• Line manage administrators, including supervision and performance management.
• Provide guidance, support, and training for high-quality administrative standards.
• Manage day-to-day service administrative operations and maintain professional standards.

Skills

Administrative work experience

Staff supervision

Excellent communication skills

Compassionate responses

Job description

A mental health charity in Croydon is looking for an experienced Part-Time Service Administrator Manager to support frontline services through effective administrative leadership. Responsibilities include managing a team of administrators, ensuring high-quality standards, and maintaining day-to-day operational efficiency. The ideal candidate will have significant administrative experience and strong supervisory skills, with the ability to communicate effectively and respond compassionately to young people in distress. This part-time role requires working four days a week.