Senior Mental Health Administrator

Oxford Health NHS Foundation Trust; Aylesbury; On-site; GBP 24,000 - 28,000; Part time

Job summary

A healthcare provider in the UK is looking for a Senior Mental Health Administrator to provide administrative support to the Early Interventions Service in Aylesbury. This part-time role involves managing medical reviews, ensuring data accuracy in clinical databases, and handling sensitive communications. Ideal candidates are well-organized individuals with administration experience looking to join a supportive mental health team. Competitive benefits and career progression opportunities are offered.

Benefits

27 days annual leave

NHS Discount

Competitive pension scheme

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in administrative roles, particularly in mental health settings is preferred.
• Ability to manage sensitive information effectively.
• Excellent organizational skills and ability to prioritise tasks.

Responsibilities

• Provide comprehensive administrative support to the Early Interventions Service.
• Manage appointments, bookings, and ensure databases are updated.
• Handle sensitive calls and information with discretion.

Skills

Administration experience

Attention to detail

Communication skills

Job description

Overview

Buckinghamshire Early Intervention Service, forming part of Oxford Health NHS Trust, based in Aylesbury and dedicated to supporting those who have experienced a first episode of psychosis. This is an administrative role which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism.

In return, you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals, etc. Supporting everyone with their mental health has always been important to us but, never more so than now.

This post will be part-time (20 hours per week) and how those hours are distributed over the week can be discussed. You will be based at the Whiteleaf Centre in Aylesbury. Parking is currently available for staff.

Responsibilities

• Provide comprehensive administrative to the Early Interventions Service
• Manage all aspects of medical reviews - booking, rearranging, outcoming of appointments, room bookings and ensuring all electronic databases are appropriately updated.
• Receive telephone calls using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate manner. This may include highly sensitive information such as emergency calls, and calls from distressed patients or relatives, etc.
• Ensure the Trust's activity databases are up to date and that all clinical data is entered accordingly.
• Ensure that client related documentation is entered onto databases for all patients within the team caseload in a timely manner.

We are looking for a well‑organised individual with a keen eye for detail, to join our team as a Senior Mental Health Administrator.

So, if you have administration experience and are interested in working in a friendly and supportive mental health team, this could be the opportunity for you.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Benefits

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team