Part-Time Retail Supervisor — Luxury Fashion & Service

Crew Clothing Harpenden; Hatching Green; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Harpenden is seeking a Part-time Supervisor to support store leadership and drive sales. The role is 30 hours per week and focuses on delivering excellent customer service, coaching the team, and maintaining brand standards.

You will contribute to achieving sales targets, manage transactions with care, and foster a welcoming in-store experience that reflects our coastal British style. Previous retail experience and good communication are essential, as is a flexible approach to shop

Qualifications

• Customer service oriented with a client-first approach.
• Excellent communication, both listening and speaking.
• Previous experience in a retail environment.
• Good IT skills would be advantageous.
• Experience of working in a luxury fashion brand is desirable.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication

Retail experience

IT skills

Luxury fashion brand experience

Job description

Crew Clothing Harpenden is seeking a Part-time Supervisor to support store leadership and drive sales. The role is 30 hours per week and focuses on delivering excellent customer service, coaching the team, and maintaining brand standards.

You will contribute to achieving sales targets, manage transactions with care, and foster a welcoming in-store experience that reflects our coastal British style. Previous retail experience and good communication are essential, as is a flexible approach to shop