Part Time Retail Security Officer

Mitie; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading security services provider in Cheltenham is looking for a Part Time Retail Security Officer to ensure the safety of customers and staff. Responsibilities include deterring theft, managing conflict, and liaising with external parties. Candidates must have retail security experience and a Security Guarding License. This is an excellent opportunity for someone with strong communication skills who can navigate challenging situations effectively.

Qualifications

• Retail Security experience is necessary.
• Ability to work independently and in teams.
• Capable of identifying triggers to conflict and mediating effectively.

Responsibilities

• Protect customers and colleagues from abuse through security presence.
• Deter and prevent anti-social behaviour and theft.
• Liaise with management and police as needed.

Skills

Team player

Excellent communication skills

Conflict resolution trained

Flexible approach to work

Technology use

Education

Frontline Door Supervision or Security Guarding License

Tools

CCTV

Job description

Part Time Retail Security Officer - Decathlon

Cheltenham

Payrate £12.50

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.

Main Duties

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

What we are looking for

• The elite security officer will need to be a team player with an enthusiastic attitude.
• Able to work on their own initiative.
• Retail Security experience.
• Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
• Excellent communication skills are required both written and verbal.
• Capable in the use of technology.
• The ability to identify triggers to conflict along with excellent mediation skills.
• The ability to conduct yourself to high ethical standards.
• Conflict resolution trained.
• Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
• A Full UK Driving licence would be beneficial.
• To maximise the use of BWCCTV during confrontational situations.