Part-Time Retail Sales Advisor – Sofa & Home Comfort

DFS Furniture PLC; Sunderland; Hybrid; GBP 13,000 - 26,000; Part time

Benefits offered by this job

30% off DFS & Sofology

Healthcare services

Employee Assistance Programme

Discounted gym memberships

Group Pension

Sharesave scheme

Life Assurance

Company Sick Pay

Generous holiday allowance

Job summary

DFS Furniture PLC is hiring a Retail Sales Advisor for Sunderland. The role is 20 hours per week with a starting hourly rate of £12.71 and the potential for an annual OTE of about £26,000 through uncapped commission. Training is provided, and flexibility around store hours is a plus.

You’ll help customers choose sofas, beds and finishes, delivering warm, knowledgeable service and a cheerful shopping experience. Join a team that values inclusion and customer care.

Qualifications

• No prior sales experience required.
• Full training provided.
• Flexible hours availability.

Responsibilities

• Build natural connections, truly listening to customers and delivering expert advice.
• Confidently recommend the best options and demonstrate product knowledge.
• Guide customers through the buying journey with thoughtful questions.
• Offer honest advice and build trust with customers.
• Keep the showroom looking attractive and create a seamless customer journey.
• Support the team and contribute to a positive, fun store environment.

Skills

Customer service

Communication

Team player

Job description

DFS Furniture PLC is hiring a Retail Sales Advisor for Sunderland. The role is 20 hours per week with a starting hourly rate of £12.71 and the potential for an annual OTE of about £26,000 through uncapped commission. Training is provided, and flexibility around store hours is a plus.

You’ll help customers choose sofas, beds and finishes, delivering warm, knowledgeable service and a cheerful shopping experience. Join a team that values inclusion and customer care.