Part Time Relief Security Officer

Mitie Group plc.; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading security services provider in the United Kingdom seeks a Retail Elite Security Officer for their Total Security Management Team. In this part-time role, you will be responsible for providing a reassuring security presence, protecting customers and staff, and deterring criminal activity. The position requires excellent communication skills and the ability to work flexibly across various locations, primarily during weekends. Retail security experience and a valid security license are essential to apply.

Qualifications

• Retail Security experience is mandatory for the role.
• Conflict resolution trained candidates preferred.
• Ability to work on own initiative and be flexible.

Responsibilities

• Protect customers and colleagues from abuse with a reassuring presence.
• Provide exceptional customer service while being visibly present.
• Deter and prevent theft and anti-social behaviour.

Skills

Team player

Excellent communication

Conflict resolution skills

Retail Security experience

Technological proficiency

Education

Frontline Door Supervision or Security Guarding License

CCTV Licence

Full UK Driving licence

Job description

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns. Pay rate £12.92 Various locations in London Area Mainly weekend cover Part Time 15 hours a week

Responsibilities

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti-social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

Qualifications

• The elite security officer will need to be a team player with an enthusiastic attitude.
• Able to work on their own initiative.
• Retail Security experience.
• Flexible Approach to work to suit the business needs with an ability to work with different teams as required.
• Excellent communication skills are required both written and verbal.
• Capable in the use of technology.
• The ability to identify triggers to conflict along with excellent mediation skills.
• The ability to conduct yourself to high ethical standards.
• Conflict resolution trained.
• Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
• A Full UK Driving licence would be beneficial.
• To maximise the use of BWCCTV during confrontational situations.