Part-time Receptionist

Newmedica; Leeds; On-site; GBP 10,000 - 13,000; Part time

Job summary

A leading healthcare provider in Leeds seeks a part-time Receptionist to serve patients and handle administrative tasks. This role requires a friendly demeanor, attention to detail, and the ability to work in a fast-paced environment. No specific experience is necessary, as training is provided. The salary is £10,483.20 annually, with benefits like annual leave, pension scheme, and a range of discounts.

Benefits

25 days annual leave plus bank holidays

Company pension scheme

Discounted or free eye tests and glasses

24/7 well-being service

Retail and technology discount scheme

Qualifications

• Friendly, approachable, and welcoming personality is essential.
• Comfortable using various technology solutions.
• High attention to detail and excellent accuracy levels.

Responsibilities

• Welcome patients and check them in for visits.
• Undertake various administrative duties such as booking appointments.
• Manage patient records and queries with empathy and care.

Skills

Experience of working under own initiative

Customer or patient facing role experience

Busy administrative role experience

Competent user of Office 365 programmes

Tech savvy

Good phone manner

Excellent English grasp

Team player

Job description

Who are we

Newmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.

Role overview

We are looking for a new Receptionist to join our Leeds site. This role will be 16 hours per week worked across Saturdays and Sundays with possible overtime available during the week on an ad-hoc basis.

Our Receptionists are usually the first person our patients will see when they visit a clinic so a friendly approachable and welcoming personality is a must!

The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will be working on the patient record system alongside other systems so should be comfortable using a variety of technology solutions.

You’ll also undertake a variety of administrative duties such as booking patients into their appointments making and answering phone calls sending and replying to emails managing the post and sending letters and dealing with enquiries. As such you’ll require a high attention to detail and excellent accuracy levels. Our clinics are busy so we’re looking for someone who loves working in a fast-paced environment where every day is different.

The thought of eye surgery can be a daunting prospect for patients to deal with so our team members need to be empathetic and able to put patients at ease.

What skills and experience do I need

We provide training so experience isn’t always needed but the following things will be advantageous :

• Experience of working under own initiative
• Previous experience in a customer or patient facing role
• Experience in a busy administrative role
• A competent user of all Office 365 programmes
• Tech savvy and comfortable working on new systems e.g. patient record systems
• A good phone manner
• An excellent grasp of the English language both verbally and in written format
• A good team player happy to jump in and support others when required

What were offering

A salary of 10483.20 per annum

25 days annual leave plus bank holidays

A company pension scheme

Access to a range of benefits including free eye tests discounted or free glasses a free 24 / 7 well-being / counselling / advice service and a retail / technology discount scheme.

An environment where your learning and development is supported through a range of various learning tools and courses.

Working with a friendly multi-disciplinary team passionate about improving the lives of our patients

A bright spacious and modern working environment built to the highest standards

If you would like an informal chat about the opportunity or to request a job description please contact Sophie on

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin