Part Time Receptionist

Wellington College Recruitment; Buckler's Park; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community-focused health and fitness club is seeking part-time Receptionists to join their front-of-house team. Responsibilities include managing the reception area, handling enquiries, and assisting with bookings, requiring strong communication and IT skills. Flexibility and a warm, customer-oriented approach are essential. Candidates should have GCSEs in English and Maths and a desire to deliver exceptional service.

Benefits

Exceptional suite of staff benefits

Qualifications

• Confident, organised, and approachable individual.
• Ability to work independently and as part of a team.
• Demonstrates initiative and attention to detail.

Responsibilities

• Provide a positive first impression to members and visitors.
• Manage the reception area and handle enquiries.
• Assist with bookings and administrative tasks.

Skills

Strong IT skills

Communication skills

Customer service

Teamwork

Attention to detail

Education

GCSEs in English and Maths

Tools

Leisure management or CRM systems

Job description

Be the First Smile They See - Join Our Front of House Team

Receptionist (Part-Time)

Wellington Health and Fitness Club is looking to appoint two part‑time Receptionists to join our friendly and professional front‑of‑house team. This is an exciting opportunity to be part of a vibrant, community‑focused environment where exceptional service and a warm welcome are at the heart of everything we do.

Responsibilities

As a Receptionist, you will play a key role in ensuring that every member, guest and visitor receives a positive and professional first impression. You will be responsible for supporting the day‑to‑day running of the reception area, handling enquiries in person and over the phone, managing bookings, and assisting with administrative tasks that contribute to the smooth operation of the Club. Your ability to remain calm under pressure, communicate clearly and work collaboratively with colleagues will be essential to your success in this role.

The role will involve working a variety of shifts across weekdays, evenings and weekends. Flexibility and reliability are therefore important, as is a genuine enthusiasm for delivering excellent customer service in a busy and dynamic setting.

Qualifications

We are seeking individuals who are confident, organised and approachable, with strong IT and communication skills. You should be comfortable working independently as well as part of a team, and able to demonstrate initiative and attention to detail in all aspects of your work. A good standard of education, including GCSEs (or equivalent) in English and Maths, is essential. A sound understanding of safeguarding principles and a willingness to undertake relevant training are also required.

Previous experience in a leisure, hospitality or customer‑facing role would be advantageous, as would familiarity with leisure management or CRM systems.

Training in safeguarding or first aid, and an understanding of GDPR and data protection, are also desirable.

Benefits

In return, Wellington Health and Fitness Club offers an exceptional suite of staff benefits, which reflect our commitment to the wellbeing and development of our team. Full details of these benefits can be found on our recruitment website.

Values

At Wellington Health and Fitness Club, we are proud to uphold the values of Wellington College: Kindness, Integrity, Respect, Responsibility and Courage. These values underpin our approach to service, teamwork and community engagement, and we are looking for individuals who will embody them in their day‑to‑day work.

Legal & Safety

Wellington Health and Fitness Club is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to appropriate pre‑employment checks. This post is exempt from the Rehabilitation of Offenders Act 1974. You must have the existing right to work in the UK prior to applying.