Part Time Night Front Office Host

Delta Hotels by Marriott Bristol City Centre; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel in Bristol is seeking a Night Front Office Host to deliver outstanding service. The ideal candidate will possess excellent customer service skills and a passion for hospitality. Key responsibilities include managing night audits and assisting guests with inquiries. This role offers free meals, use of leisure facilities, and discounted stays at Marriott worldwide.

Benefits

Free hot meals on shifts

Free use of on-site leisure facilities

3 course birthday dinner each year

Discounted stays at Marriott hotels worldwide

Cycle to work scheme

Free Car parking

Uniform

Service awards and recognition gifts

Qualifications

• Previous experience in hospitality is desirable.
• Enthusiasm for the role and passion for customer service.
• Well presented and confident.

Responsibilities

• Promote a welcoming environment for guests.
• Complete end-of-day activities including night audit.
• Assist guests with inquiries about local interest and travel.

Skills

Excellent customer service skills

Ability to adapt

Flexibility to work all shift patterns

Job description

Welcome to Delta Hotels by Marriott, Bristol City Centre – Where Hospitality Meets Opportunity

Fresh from a stunning renovation, Delta Hotels by Marriott, Bristol City Centre offers a dynamic, modern hospitality experience right in the heart of one of the UK’s most vibrant cities. With 300 beautifully appointed bedrooms, we provide ample space for guests seeking comfort and style, whether for business, leisure, or a bit of both.

Perfectly placed with unbeatable access to Bristol Temple Meads station, the coach station, and Bristol Airport, our hotel is ideal for guests from near and far. We also offer convenient adjacent parking for those arriving by car. Located just steps from the buzz of Cabot Circus and many of Bristol’s top attractions, guests can explore the best the city has to offer with ease – while enjoying the comfort and service that Marriott is known for.

We’re especially proud of our newly renovated event spaces – among the largest in the South West – which include 19 flexible meeting rooms capable of hosting up to 600 delegates. Whether it’s a conference, wedding, or special celebration, we provide the perfect setting.

But the real heart of our hotel is our people. At Delta Hotels by Marriott, we’re committed to creating a supportive, inclusive, and inspiring workplace. Our team is made up of individuals who care deeply about what they do – offering genuine hospitality, attention to detail, and warm, thoughtful service to every guest.

Come join us – and help shape unforgettable guest experiences, right at the centre of it.

Night Front Office Host

Are you a friendly, confident and enthusiastic individual seeking a career in hospitality? We have an exciting opportunity in our Front Office Night team as a Night Auditor. You will be part of the Marriott family offering outstanding service to our guests and associates. You will also have access to our exclusive benefits and training opportunities!

Main Duties

• Follow Brand Standards in all aspects of the job role
• Promoting a welcoming environment
• Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date reports.
• Process all payments types such as room charges, cash, checks, debit, or credit cards.
• Sell a room/accommodation to guest without reservations based on availability
• Operate telephone switchboard station, process requests for wake up calls, and advise guests of any messages.
• To assist with guests queries, i.e. places of local interest, local travel, facilities, theatres, restaurants, etc.

What do you need to apply?

You do not have to have any specific qualifications in order to apply, but desirable if you have experience within hospitality. We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns.

Benefits Include

• Free hot meals on shifts
• Free use of our on-site leisure facilities including the Gym
• 3 course birthday dinner each year
• Discounted stays at Marriott hotels worldwide
• Cycle to work scheme
• Free Car parking
• Uniform
• Service awards and recognition gifts