Part-time Medical Receptionist

KHR Recruitment Specialists; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local medical practice in Tonbridge is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate should possess strong communication skills and proven experience using the EMIS clinical system. Responsibilities include managing appointments, assisting patients both in-person and via telephone, and ensuring accurate record-keeping. Candidates must be reliable, organised, and able to work under pressure. Ideal for those with a keen patient-focused approach.

Qualifications

• Proven EMIS experience.
• Experience in a medical reception or administrative role.
• Strong communication skills, especially on the telephone.
• Excellent accuracy and attention to detail.

Responsibilities

• Welcoming and assisting patients at the reception.
• Booking and amending appointments using EMIS.
• Managing clinicians' diaries and records.

Skills

EMIS experience

Communication skills

Attention to detail

Organisational skills

Job description

Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach.

Hours of Work

• Monday: 7:45am - 6:00pm
• Tuesday: 7:45am - 6:00pm
• Wednesday: 7:45am - 6:00pm
• Friday: 7:45am - 1:00pm

Key Responsibilities

• Welcoming and assisting patients in the reception area and via telephone
• Booking, amending and cancelling appointments using EMIS
• Managing clinicians' diaries and clinic slots
• Logging patient contacts and ensuring accurate record-keeping
• Scanning, filing, uploading documents and attaching to EMIS records
• Supporting the repeat prescription process, including data entry and printing
• Processing incoming and outgoing referrals
• Sorting and actioning clinical correspondence, hospital letters and pathology results
• Managing incoming electronic workflows and allocating tasks appropriately
• Handling patient registrations, temporary patients and changes of details
• Assisting with online access requests and verifying identification
• Responding to queries on prescriptions, test results and treatment pathways
• Preparing patient paperwork before clinics, including registration packs
• Taking messages accurately and ensuring they reach the correct clinician
• Working in accordance with confidentiality, data protection and safeguarding guidelines
• Supporting the reception team with scanning clinics, audits and general administration

Essential Requirements

• Proven EMIS experience
• Previous reception or administrative experience within a medical practice
• Excellent telephone manner and communication skills
• Strong accuracy and attention to detail
• Ability to remain calm under pressure
• Reliable, organised and team-oriented