Part-Time Luxury Spa Therapist (Maternity Cover)

Firmdale Hotels; Greater London; On-site; GBP 16,748 - 20,469; Part time

Benefits offered by this job

Service charge

Wagestream financial wellbeing app

Health plan

Discounts on cinema, gym, travel, and

Complimentary meals on shift

Referral bonus

Flexible scheduling

Dry cleaning service

Enhanced holiday allowance

Season ticket loan

Training & English lessons

Social events & fitness

Cycle to work

Volunteer day

Design Hotels discounts

Staff sales & spa discounts

Product perks

Job summary

Firmdale Hotels’ Soholistic Spa team is seeking a Part-Time Spa Therapist on a 12-month fixed-term maternity cover. You will deliver massages, facials, manicures, pedicures and waxing across eight London properties, supporting guests including VIPs, and working closely with the Spa Manager to maintain impeccable standards.

You will hold NVQ Level 3 in Spa Therapy and bring proven spa experience in luxury settings, with a commitment to outstanding service and professional presentation.

Qualifications

• Proven experience as a Spa Therapist in luxury spa or hotel environment.
• NVQ Level 3 in Spa Therapy or equivalent.
• Passion for delivering exceptional guest service.
• Strong knowledge of spa treatments and safety.
• Excellent communication and teamwork.

Responsibilities

• Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention.
• Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences.
• Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base.
• Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines.
• Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success.
• Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive.
• Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation.
• Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence.
• Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations.

Skills

Spa therapy experience

Customer service

Interpersonal skills

Time management

Professional presentation

Education

NVQ Level 3 in Spa Therapy

Job description

Firmdale Hotels’ Soholistic Spa team is seeking a Part-Time Spa Therapist on a 12-month fixed-term maternity cover. You will deliver massages, facials, manicures, pedicures and waxing across eight London properties, supporting guests including VIPs, and working closely with the Spa Manager to maintain impeccable standards.

You will hold NVQ Level 3 in Spa Therapy and bring proven spa experience in luxury settings, with a commitment to outstanding service and professional presentation.