Part-Time Keyholder: Luxury Retail & Customer Experience

Crew Clothing Company; Surrey Heath; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering culture

Job summary

Crew Clothing Company in Surrey Heath is seeking a DescriptionKey Holder to join our team on a part‑time basis (30 hours per week) with weekend duties. You will deliver outstanding customer service, maintain impeccable store standards and help drive sales while ensuring a welcoming shopping environment for every customer.

The role requires a customer service focus, good communication skills and retail experience. Desirable IT skills and experience of working in a luxury fashion brand.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.

Responsibilities

• Achieves sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Crew Clothing Company in Surrey Heath is seeking a DescriptionKey Holder to join our team on a part‑time basis (30 hours per week) with weekend duties. You will deliver outstanding customer service, maintain impeccable store standards and help drive sales while ensuring a welcoming shopping environment for every customer.

The role requires a customer service focus, good communication skills and retail experience. Desirable IT skills and experience of working in a luxury fashion brand.