Part-Time Key Holder – Luxury Fashion & Customer Experience

Crew Clothing Southampton; Southampton; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering culture

Job summary

Crew Clothing Southampton is seeking a Part Time Key Holder to help drive sales and uphold store standards. This 12-hour‑per-week role carries keyholder responsibilities and provides customers with friendly, knowledgeable service.

You will demonstrate product knowledge, highlight features and benefits, promote our multi‑channel shopping options, process transactions accurately and help create an inviting atmosphere for shoppers.

Qualifications

• Customer service focused.
• Good communication skills.
• Experience in retail industry.
• Good IT skills.
• Experience of working in a luxury fashion brand.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service

Communication skills

Retail experience

Tools

IT skills

Job description

Crew Clothing Southampton is seeking a Part Time Key Holder to help drive sales and uphold store standards. This 12-hour‑per-week role carries keyholder responsibilities and provides customers with friendly, knowledgeable service.

You will demonstrate product knowledge, highlight features and benefits, promote our multi‑channel shopping options, process transactions accurately and help create an inviting atmosphere for shoppers.