Part-Time Key Holder & Customer Experience Lead

Crew Clothing; Bath; On-site; GBP 5,600 - 7,000; Part time

Benefits offered by this job

Uniform Contribution: Dress for life

Future-Focused Pension Plan

Referral program

Professional Development

Empowering Work Environment

Job summary

Crew Clothing in Bath is seeking a Key Holder - Part Time to join our team. This role is 12 hours per week with keyholder responsibilities, delivering exceptional customer service and maintaining store standards to foster loyalty.

You will achieve sales targets by sharing product knowledge, promoting multi-channel options, and creating a welcoming atmosphere while handling transactions with care in line with company guidelines.

Qualifications

• Customer service focused
• Good communication skills
• Experience in retail industry
• Good IT skills
• Experience of working in a luxury fashion brand

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Skills

Customer service focused

Good communication skills

Experience in retail industry

Luxury fashion brand experience

Tools

IT skills

Job description

Crew Clothing in Bath is seeking a Key Holder - Part Time to join our team. This role is 12 hours per week with keyholder responsibilities, delivering exceptional customer service and maintaining store standards to foster loyalty.

You will achieve sales targets by sharing product knowledge, promoting multi-channel options, and creating a welcoming atmosphere while handling transactions with care in line with company guidelines.