Role Overview
Part time position 18 hours per week Monday, Tuesday, Thursday & Friday 2pm - 6.30pm The post holder will work under indirect supervision of the lead practice nurse and undertake tasks and duties delegated by the practice nurse or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
Main duties of the job
- Urinalysis and preparation of specimens for investigation by the pathology laboratory
- Measuring and recording following physiological measurements in routine presentations for example: blood pressure, pulse, ECG, venepuncture.
- Tidying and restocking consulting rooms
- Removal of clinical waste to central waste collection point
- Assist nurses with stock management and ordering
About us
- Opportunities to develop the role will be provided and could include for example:
- spirometry reviews
- instant check monitoring
Job responsibilities
Key responsibilities
Clinical skills health and well-being
Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
- Urinalysis and preparation of specimens for investigation by the pathology laboratory
- Measuring and recording following physiological measurements in routine presentations for example:
- Blood pressure
- Pulse rate and rhythm
- Temperature
- Height and weight -body mass index
- Venepuncture
- ECG
- Hearing Screening
- Health Checks
- Weight Management
- Diabetes foot checks
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist in raising awareness of health and well‑being, and how it can be promoted
- Give accurate and appropriate information to patients and groups within own competence
- Support and monitor patients during nebulisation therapy
Opportunities to develop the role will be provided and could include for example:
- Spirometry reviews
- Instant check monitoring
Administration Responsibilities
- Ordering & maintaining appropriate levels of clinical stock
Information processes
- Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
- Maintain confidentiality or information relating to patients, relatives, staff and the practice
- Take the necessary precautions when transmitting information
Communication
- Communicate effectively with other team members
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
Personal and people development
- Take responsibility for own developmental learning and performance, including participating in supervision
- Take responsibility for maintaining a record of own personal development
- Work with management on any new training requirements
- Participate in mandatory training e.g. resuscitation, infection control, first aid, fire awareness, information governance, child protection etc
- Recognise and understand the roles and responsibilities of individuals working in the primary health care team
- Be aware of the legal issues pertinent to the role of a basic HCA (band 2)
Health, safety and security
- Use the personal security systems within the workplace according to practice guidelines
- Identify the risks involved in work activities and undertake them in a way that manages the risks
- Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards, reporting of any potential risks identified, including:
- hand washing
- universal hygiene procedures
- collection and handling of laboratory specimens
- segregation and disposal of waste materials
- decontamination of instruments and clinical equipment
- reporting and treatment of sharps injuries
- dealing with blood and body fluid spillages
- Assist patients and colleagues in adopting sound infection control measures
- Understand and apply the principles of the cold chain
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
- Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
- Be aware of statutory child health procedures and statutory local guidance and referral criteria
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Clinical and Domestic Services
- Daily tidying & restocking consulting rooms
- Removal of clinical waste to central waste collection point
- Assist nurses with stock management and ordering.
- Fridge temperature monitoring.
Service improvement
- Be aware of and, if appropriate, assist in current clinical audit
- Work with colleagues in the team on the development of current and new services and other initiatives
- Maintain the noticeboard in the waiting room and promote good health with educational material
- Deal with requests from patients and clinical staff for health information leaflets
Quality
- Alert other team members to issues of quality and risk in the care of patients
- Ensure own actions are consistent with clinical governance systems
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in the team
- Ensure stock items under your control are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
- Know the practice's policies, especially the whistle‑blowing policy, available in the practice staff handbook
- Be able to manage your own time effectively
Equality and diversity
- Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
- Respect the privacy, dignity, needs and beliefs of patients and carers
- Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
- Act as a chaperone
Person Specification
Qualifications
- Basic literacy and numeracy skills
- Basic computer experience
- Demonstrate a basic understanding of the needs of the patient and the role of the HCA
- Willing to develop clinical skills and competency relevant to the role e.g. phlebotomy skills
- Experience working in a care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.