Part-Time Guest Services Host – Weekend Shifts

Audley Group; Royal Leamington Spa; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retirement living company in Royal Leamington Spa is seeking a part-time Receptionist to ensure high-quality service for customers. This role involves managing reservations, resolving complaints, and engaging with both colleagues and residents. The ideal candidate is warm, professional, and has excellent customer service skills. Competitive salary, a company pension scheme, and various perks are offered.

Benefits

Work life balance

Competitive salary

Company pension scheme

28 days holiday

50% discount on food and drinks

Guest suites at staff rates

Learning and development opportunities

Employee discount portal

Healthcare Cash Plan

Refer a friend bonus

Free uniform

Qualifications

• Experience in providing excellent customer service.
• Punctuality and promoting team spirit.
• Flexibility to shift duties as needed.

Responsibilities

• Ensure the highest quality of service to all customers.
• Communicate regularly with colleagues and owners.
• Involvement in hospitality events at the village.

Skills

Experience in taking reservations

Ability to manage complaints or issues

Ability to delegate duties

Good knowledge of local area

Warm and professional demeanor

Job description

A retirement living company in Royal Leamington Spa is seeking a part-time Receptionist to ensure high-quality service for customers. This role involves managing reservations, resolving complaints, and engaging with both colleagues and residents. The ideal candidate is warm, professional, and has excellent customer service skills. Competitive salary, a company pension scheme, and various perks are offered.